Director, DevOps

About is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, great teammates, and big problem solvers unite behind a common cause. Here, we’re applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you enjoy solving big problems and building new things, and if you’re all about using your talent for good, this is the place for you. 

The DevOps team is responsible for the tooling and automation underlying the deployment, monitoring, and management of's services and applications. They also provide 24x7 operational support to the engineering teams responsible for the applications themselves, and work with those teams to ensure that requirements around compliance and availability are met. As the head of the DevOps department, the Director of Devops is a leader who collaborates closely with other parts of the organization including Information Security, Infrastructure, Data and Engineering to ensure that developers are having the best possible experience building and deploying new applications and infrastructure in a safe and compliant way. Additionally, they are responsible for the overall quality of life of the employees within their organization, including professional development, mentorship and work-life balance.

Specific Duties/Responsibilities
Help to define company-wide standards for infrastructure as code and CI/CD workflows
and lead efforts to enforce those as early as possible in development processes via
Oversee the management of Devops projects and sprint-based workflow, including
ensuring day-to-day work is handled and long-term projects are progressing.
Participate alongside engineering and security to vet new microservice design and go-
live checklist reviews.
Responsible for reporting on the uptime and availability of existing monolith services and
assisting in the monitoring and response to incidents involving devops-managed
infrastructure and services across the organization.
Handle operational aspects of an annual ~$4M AWS budget and ~$2M of additional
tools and SaaS services, including the management of vendor relationships and
associated contracts.
Skills/Experience Requirements (What You’ll Need to Succeed)
5+ years Experience leading and building “teams of teams” of high-performing senior
level engineers, BS/BA in Computer Science or equivalent relevant industry experience
Familiar with the requirements of SOX, PCI, and SOC2 and experienced working with
both internal and external auditors to maintain compliance
Strong written communication skills and comfort with chat tools (e.g. Slack) as a primary
means of communication
The devops team helps to support the following technologies. Familiarity with these will
be helpful in supporting ongoing projects and technical roadmap development:

Go and NodeJS-based microservices running on AWS EKS utilizing Istio as a
service mesh
CI/CD pipelines including Jenkins (using declarative pipelines), Harness,
Artifactory/X-ray, and SonarQube
Splunk for logging and observability
Confluent Cloud managed Kafka
A variety of AWS services to build and maintain a cloud-native infrastructure
(EC2, S3, CloudWatch, CloudTrail, SQS, SNS, RDS, Dynamo, Neptune, API
Gateway, ElasticSearch and more)
Various monoliths (standard 3-tier application architecture) running on a variety
of database technologies (primarily MySQL, Solr, and Couchbase) and a variety
of languages (j2ee, Ruby-on-Rails, .NET, and Grails)
For a list of our Perks + Benefits, click here

** supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please contact**


Company Overview:

Available in more than 20 countries, is the world's leading platform for finding and managing high-quality family care. is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on's industry-leading products—from child and elder care to pet care and home care. is an IAC company (NASDAQ: IAC).