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Care.com Support

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Questions related to Care.com services.

Question

1 answer

Has anyone had any safety issues with families or jobs?

I applied for a few tutoring positions as I have tutored via care.com before, years ago. I wanted to know if anyone has had any safety issues with the jobs they've applied for or been in a situation where the family or job post is a scam.


Question

1 answer

How do I find my profile link to send to someone.

I want to post my care.com profile link and can’t find out how to do that


Question

1 answer

Can you edit your profile after it’s created? if so, how? I didn’t see any editing options under the headingS.

Can I edit my profile after it’s approved? If so how? I didn’t see any editing options under headings


Question

3 answers

How can I contact someone with an inactive account?

Hi, I just had someone apply for a nanny job I have posted. She looks promising and I'm hoping to schedule an interview but every time I try to message her, it says her account is inactive. I'm new to care.com so don't understand how she... more


Question

1 answer

How can I temporarily suspend my search for a care giver?

How can I temporarily suspend my search for a care giver? I signed up yesterday and I am getting bombarded by applicants but I actually don’t need anyone until September. Thank you


Question

1 answer

Why can't I see my messages on here? I'm better off going on other sites. I was told that this site is free when I joined but now it changed

Why can't I see my messages on here? I'm better off going on other sites. I was told that this site is free when I joined but now it changed


Question

2 answers

How do I hire someone?


Question

1 answer

Hello,

I need some assistance. I originally set up my care.com as an employer. I would now like to have my Care.com set up to be a potential babysitter, nanny, etc.  How do I go about making the changeover on my profile.  Thank you,  Jennifer Mann ... more