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Care.com Support

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Questions related to Care.com services.

Question

1 answer

How do I report a scam?

Someone reached out to me posing as "care team" that there was a dog sitting job available. When I reached out to the person, they seemed legitimate, even sending pictures. However, red flags went up when they started asking me to purchase extra things and that they were moving from... more


Question

3 answers

How do I delete closed jobs off of my account?

I just want to get rid of all the closed jobs. I made the posts on accident.


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1 answer

I am currently living overseas and want to search for work in Australia. How do I change my country of residency on my profile and in order to search near by jobs?

I need to switch my country of residency from the USA to Australia. How do I go into my profile and rename and update my current country in which I live in now?


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1 answer

How do I change my birthday in my profile?

I accidentally put my birthday in the format of day/month/year instead of month/day/year, how can I change it to the correct one?


Question

2 answers

How do I add to the Services I provide on the caregiver app?

I need to know how do you add to the services I provide on the care giver. Com app on my phone. I am listed as a housekeeper now but want to add Mill prepper and babysitter to the services I provide and I don't see how I can... more


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2 answers

How do I contact a housekeeper?

I see all the available housekeepers but I don’t see where to contact them?


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1 answer

Can i use my profile for 2 services?

I would like to teach and also petcare is that possible from the same profile?


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1 answer

What if an applicant does not have a social security number? Can they still be background checked?

What if an applicant does not have a social security number? Can they still be background checked?