Care.com Help & FAQs

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Learn how to make the most of your Care.com account.

Navigating COVID-19: Additional precautions for families and caregivers

The safety of our members — both caregivers and families — is our highest concern. As we care for each other during this unprecedented time, we urge everyone to follow the best practices outlined by the CDC. Additionally, there are steps that families and caregivers can take to further protect... more

Care.com 2019 Caregiver Survey Sweepstakes Official Rules

1. ELIGIBILITY NO PURCHASE NECESSARY TO ENTER OR WIN. The Care.com 2019 Caregiver Survey Sweepstakes (the “Sweepstakes”) is only open to legal residents of the fifty (50) United States and the District of Columbia who are eighteen (18) years of age or older at the time of entry. Employees... more

Care. It takes a village

Five years ago almost to the day (January 24), I stood on the floor of the New York Stock Exchange with my co-founders and senior leadership team ringing the opening bell as Care.com went public. Just as I did that morning, I find myself reflecting on my journey to... more

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The summer childcare challenge: making it work on a budget

Summertime means fun and games — but that usually comes at a price. Between all the camps and lessons and babysitters needed to fill those summer days, costs can quickly add up. Indeed, the average cost of a weeklong day camp is $314, according to the American Camp Association (ACA... more

How to Post a Job on Care.com: Why Post Your Job on Care.com?

Wondering why you should use Care.com? Here are a few ways we can help you find the best person for your needs. Are you looking for a child care provider, a housekeeper, a senior caregiver for your aging parents, or even a walking friend for your fur child? Care... more

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Guidelines for Law Enforcement

Care.com provides these guidelines as a resource to law enforcement authorities seeking information about Care.com accounts. Additional information is available in our Privacy Policy, and Terms of Use. ---------------------------------------------------------------------------------------------------- What is Care.com We are an online marketplace with a goal of helping families and caregivers connect in a... more

Story

Guidelines for Law Enforcement

Care.com provides these guidelines as a resource to law enforcement authorities seeking information about Care.com accounts. Additional information is available in our Privacy Policy, and Terms of Use. What is Care.com We are an online marketplace with a goal of helping families and caregivers connect in a... more

How to post a job on Care.com: Step-by-step instructions

In just four easy steps, you can find help on Care.com. Posting a job on Care.com takes just a few minutes and can save you a lot of time and energy when you need care ASAP. We know how busy you are, so we’ve broken down how to... more