I need to switch my account from looking for care to looking for a job as a childcare provider.
Just talked to customer support with this same issue. The said that you are out of luck, will have to make another account and pay the fee again to get premium membership on the new account to be able to message people directly. IMO this is terrible customer service and a horrid practice, as I find it really implausible that someone who provides care to another person will NEVER at any point require services through the site that they already have built a profile for and paid money to. Losing all interest in using this site in the future, completely unfair and ridiculous.
Same here but the opposite. Used to be a sitter, now I'm a mom. They seriously make us set up a new account with a new email address?!?!?
I am having the same problem! I've been on here for an hour trying to figure it out. somebody please help!
Same here! The site is not user friendly and practically impossible to switch back and forth from posting a job to receive help and then to offer services.
You'll need to close your account and re-register with the same email address as a job seeker.
I would just make a new account. I don't think there is a way.
I'm looking too! It can't be this hard!!!
Currently just spent a half hour trying to figure this out and I can't for the life of me figure it out!
I am trying to figure the same thing out as well
Welcome to the Care.com Community. In order to apply to jobs on Care.com you will either want to close your current account or use another email to open a new account.
To enroll as a Caregiver, please follow these simple steps:
- Go to the Care.com homepage
- Click the button that says Find Jobs
- Choose the selections that best suit your needs
- Complete your account creation by entering basic personal information
In order to complete your account set-up, next you will need to create your Service Profile:
Click the Account & Settings link on the left side of the page
Scroll down to My Services and find Add a Service below your existing service title
On the drop down menu, click the arrow to view the service category choices
Click the service you’d like to add so that it remains visible in the box
If you offer more than one service, you are welcome to create additional profiles for each of the categories you are interested in
Once approved, you can start applying to jobs immediately. When you browse through the active job listings, you will see a link that says “Apply for Job." By clicking this link, you can send your application in a message directly to the family that is seeking help. It’s just like sending an email
Ugh so annoying, I am having the same issue
I just upgraded my account to premium (I paid $60 for 6 months), and I am still unable to message nannies. I signed up as a tutor on care.com several months ago, and now I need to hire a nanny for my baby that is on the way! If I do need to open a new account, as this thread suggests, I expect care.com to reimburse me for this membership that I just paid for. Any advice or suggestions would be greatly appreciated!
Add me to the list!
I can't change mine either. I want to add tutoring. Should I just make a new account?
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