I need to switch my account from looking for care to looking for a job as a childcare provider.

Answers

Just talked to customer support with this same issue. The said that you are out of luck, will have to make another account and pay the fee again to get premium membership on the new account to be able to message people directly. IMO this is terrible customer service and a horrid practice, as I find it really implausible that someone who provides care to another person will NEVER at any point require services through the site that they already have built a profile for and paid money to. Losing all interest in using this site in the future, completely unfair and ridiculous. 

How annoying, the verbiage totally sets you up to click as if you need care then you're stuck I guess. What a pain! Thanks for your help!!

Leave a comment

Create a free account with Care.com and join our community today.

Same here but the opposite. Used to be a sitter, now I'm a mom. They seriously make us set up a new account with a new email address?!?!?

Leave a comment

Create a free account with Care.com and join our community today.

User in Harper, TX
Oct. 21, 2021

I am having the same problem! I've been on here for an hour trying to figure it out. somebody please help!

Leave a comment

Create a free account with Care.com and join our community today.

User in Skokie, IL
Oct. 21, 2021

Same here! The site is not user friendly and practically impossible to switch back and forth from posting a job to receive help and then to offer services.

Leave a comment

Create a free account with Care.com and join our community today.

Natalie in Miami, FL
July 2, 2020

You'll need to close your account and re-register with the same email address as a job seeker.

Leave a comment

Create a free account with Care.com and join our community today.

AUGH

Lisa in Marlton, NJ
May 22, 2017

I'm having the same problem. ūüė¨

Leave a comment

Create a free account with Care.com and join our community today.

User in Dumfries, VA
Oct. 21, 2021

I would just make a new account. I don't think there is a way.

Me to trying to make a new account

Leave a comment

Create a free account with Care.com and join our community today.

User in Longmont, CO
Oct. 21, 2021

I'm looking too! It can't be this hard!!!

Leave a comment

Create a free account with Care.com and join our community today.

Currently just spent a half hour trying to figure this out and I can't for the life of me figure it out!

Leave a comment

Create a free account with Care.com and join our community today.

User in Payson, AZ
Oct. 21, 2021

I am trying to figure the same thing out as well

Leave a comment

Create a free account with Care.com and join our community today.

Care Faqs
Sept. 28, 2017

Welcome to the Care.com Community. In order to apply to jobs on Care.com you will either want to close your current account or use another email to open a new account.

To enroll as a Caregiver, please follow these simple steps:

  • Go to the¬†Care.com¬†homepage¬†
  • Click the button that says¬†Find Jobs
  • Choose the selections that best suit your needs
  • Complete your account creation by entering basic personal information


In order to complete your account set-up, next you will need to create your Service Profile:
 

  • Click the¬†Account & Settings¬†link on the left side of the page

  • Scroll down to¬†My Services¬†and find¬†Add a Service¬†below your existing service title

  • On the drop down menu, click the arrow to view the service category choices

  • Click the service you‚Äôd like to add so that it remains visible in the box

  • Click¬†Go

  • If you offer more than one service, you are welcome to create additional profiles for each of the categories you are interested in¬†


Once approved, you can start applying to jobs immediately.   When you browse through the active job listings, you will see a link that says “Apply for Job." By clicking this link, you can send your application in a message directly to the family that is seeking help.  It’s just like sending an email

Have more questions? Check out our FAQ's or Contact us.

 

hello but would i have to pay again if i make a new account with same email?

Leave a comment

Create a free account with Care.com and join our community today.

Ugh so annoying, I am having the same issue

Leave a comment

Create a free account with Care.com and join our community today.

I just upgraded my account to premium (I paid $60 for 6 months), and I am still unable to message nannies. I signed up as a tutor on care.com several months ago, and now I need to hire a nanny for my baby that is on the way! If I do need to open a new account, as this thread suggests, I expect care.com to reimburse me for this membership that I just paid for. Any advice or suggestions would be greatly appreciated!

Leave a comment

Create a free account with Care.com and join our community today.

Add me to the list!

User in Bethpage, NY
Aug. 21, 2016

having same proble, lool

Leave a comment

Create a free account with Care.com and join our community today.

I can't change mine either. I want to add tutoring. Should I just make a new account?

Leave a comment

Create a free account with Care.com and join our community today.

Leave an answer

Create a free account with Care.com and join our community today.