I notice that the senior caregivers on your website are not responsive, do you update their status when they take an assignment? I sent out over twelve emails and only received messages from caregivers I had no interest in due to lack of experience.
I ended up hiring a caregiver that a friend that referred, which was not on the Care.com website.
Considering they make you pay for everything on this site unfortunately some are unable to afford to pay the monthly cost. So we meaning myself and I'm sure others aren't able to respond to some individuals because of that. I have 17 years and haven't found a client yet lol.
I am yet to receive any messaging back from jobs I have applied to. OVER 15! something is not working with the system. There must be a glitch
This is an interesting question. I'm an experienced caregiver and find just the opposite! I will send messages of interest and the majority of them are not even viewed, then while doing follow up, I see that the job has closed. Leaves one feeling rather disappointed to say the least.
I have also had issues being contacted by families for senior caregiving. I have had several years experience, as well. I've also wondered where the break-down is occurring between contacting the person and receiving a message.
Hello, and I am sorry that that is your experience. Care.com is an excellent website, but in my fair reporting has had some growing pains, and there were some things even I as a Senior Caregiver did not know, like if you are not currently looking, you can change your status to a temporary hold. We all try to respond within 24 hours. Also, I can say for myself that I have had several scams or people stating that they needed care that were obviously people just trying to either meet women or what. I always have reported this to the care team. Stay with it. Care.com has been an excellent place for both caregivers and those looking for care since I have been here (15 years). Best of Luck.
I am looking for a full time job and apply to multiple jobs and most dont even read my message. Maybe I am one of 20 other people who are applying for the same job and mine just doesnt get read. I am not sure why. so I understand what you are saying and how you feel but I dont have an answer as to why....
I had used Care.com as a private Caregiver some years ago. Recently I've updated my profile and availability on the website as I've relocated back to my home town. I'm sorry to heart that you didn't get the responses you were hoping for! Living in a small town like Grass Valley, CA. there don't seem to be as many folks searching for senior caregivers on Care.com. There are so many long term care and assisted living facilities in this area, many folks opt for those options instead of the often higher cost options that home-care demands. I have found that Most caregivers resign to working in a facility, giving up home-care work, therefore may simply ignore their profile here all together, and forget to update their lack of availability. I hope the help that you did find worked out for you!!! Sincerely, Terri :)
I'm a senior caregiver and I can tell you it's more than likely the reason we haven't received any messages. I have been on this site for over 2 years now and have yet to obtain any work thru this site.
That's a concern to me too as a caregiver. I don't get emails from clients. I got a mail from care.com one day that someone wanted to send me a mail, but I have to upgrade to premium to get the message. I upgraded to premium immediately, still there's no response from all the jobs I applied for.
That's interesting because, on the other side, I have applied to about 15 positions and only heard back from one person. I wonder if this site doesn't work, because I thought I'd at least hear from people that they were not interested in hiring me, or that the job had been filled, but not nothing at all. It's unfortunate, as it seemed like such a good idea.
I am a caregiver and I never see any new jobs on here. It's very hard to find clients and I have years of experience. I will not pay for this again, it's just not worth it.
I think care.com should follow up on responses from caregivers to clients if the're not responding - I have not ever received any response to all the applications I sent out via care.com so I really don't know what is happening. to pay $60 for premium membership and not get any interaction from familes is a little suspicious
I can not answer this question, because i myself had 22 applications and no one had responded to me. I dont know what i am doing wrong. PLEASE HELP!!!
I check Care.com daily and have been a CNA since 2012. I feel the same way, so far I have not heard back from any of the families. I contacted Care.com and was told I could not contact the family until they contacted me first. When I get a position I will update my status and stop paying for my membership.
I agree. I Apply for so many jobs. Have a paid subscription for over a year and only one response to my application.
I am speaking as a Caregiver and to be fair, I don't always get a response when I've applied for a position. In fact, more often than not I hear nothing and am left to assume the position has been filled. That being said, I believe communication could be improved by both parties. I respond to all of my messages and feel it is respectful to do so. Thank you. Lori
Care.com provides the option to list "I was hired" when receiving or responding to messages on Care.com. Also, caregivers receive email notifications and copies of any messages sent out on Care.com. Personally, I responded to all messages sent to me within 24 hours--even after I was hired, simply to acknowledge the message and let the person know I was hired. It's a matter of respect and is basic politeness. Sorry to hear you had such a disappointing experience.
Wow! I have applied to 9 or 10 jobs within the last couple of weeks and no response.makes you wonder!
On the flip side, as a caregiver, I have applied to many job posts only to never receive a reply. It's frustrating. I send a note of interest describing myself, my qualifications, my excellent record, how far I am willing to travel, my rate, et cetera. And nothing. Maybe they hired someone already, maybe the person died. If only they could acknowledge me with something as simple as "No, thank you."
I have the same problem, but from the caregiver end. I have applied for many jobs... and heard only from one of them. Apparently one of the parties has to be a premium member. I am not a premium member, and only 1 job I applied for was with a premium member, hence, I heard from that one.
I am sorry this was your experience. Some of us do take pride in our profile(s) and pay extra attention to keeping it current. Speaking as a caregiver responding to job listings, I wish more people would respond to my outreach! It is so frustrating when people posting jobs ignore my emails. I message those I feel would be a great match with my profile, I just do not understand it. It is even more frustrating to know they have seen my message but cannot take a moment to acknowledge it. I do hope your decision to hire through a friend has proved successful and that you have found what you were looking for.
Dear Prospective Employer, This is so ironic, as I'm a care provider w/many yrs. experience who applies to many different prospects. One of my concerns are I get very few replys and I wonder why. My references are solid, my experience is ample and I enjoy helping others to stay independent and healthy. Maybe this is a call for both sides to be more receptive to acknowledging each other and having a discussion, we just might find the right fit.
I am trying to discontinue my membership. I do not see how this is done Please help!
I sent out several applications and didn't see any responses and I have 9 yrs healthcare experience with references upon request and I paid for the membership because I thought it was going to be as great as it was back when they first started care.com but I was definitely not impressed so I canceled my subscription for the time being. Now when I log in I see I have messages but when I select them I can't open them to reply because I'm not a paid member. So definitely not impressed
I have the same concern when applying, I don't get any reply back hence, I'm not sure if care.com do an update on jobs that are already closed or even caregivers that are not available for jobs anymore. Hopefully, things will progress in the right direction for both caregivers and families.
I've been on this site as a caregiver since November 2018 and I yet to receive a respond from someone who want Senior Service. This will be my last month and I will close my account down. I'm not going to keep paying care.company for absolutely nothing.
I am having the same issue as a caregiver , hardly any responses and I have applied for several.
Indeed, I have sent myself many many message to the families and I haven't received any response, so I do apologize if any was sent to me and I didn't respond
I haven't been on care.com very long and I haven't actually seen any emails responding to my applications. Maybe they're uncertain of how to use the site? I certainly hope I'm not missing messages myself! I have a lot of experience, I am fond of this type of work, and I'd love to hear from someone like you. Good for you for persevering and finding someone.
I find the same thing happens when I apply to a job of interest. I send my credentials and never get a reply...
I'm in the other end of being the one who needs the job!,,, I received 1 message asking me about hours and if she could meet me 1rst,,,It looks like our conversation is being read and then only bits of each conversation being sent forward! I don't know why but she asked for my phone number and I'm sure she has not received it!! It makes no sense!
what i would do if i was in your situation would be to contact care.com and speak to the person that was in the position to solve or at least be able to listen to my complaint, that was seriously a problem for me and my love one and if nothing happen to my satisfaction,i would simply start looking for another agency,that would tell me the other agency were just Incompetent and clearly did not want nor care for my business or my love one care either.
I am experienced in taking care for seniors,preparing food,medicines, transporting to and from doctor visits,fixing meals, caring for the home, and anything else.
Rose live in mount Vernon ny
The care givers have lack of responsibilities
I answer and quickly as possible.
Sorry to hear that and can't speak for others, i respond accordingly, regardless of my decision if i want to take the job or not. Best of luck.
Caregivers are responsible for updating their own status. Was the potential employee in the caregiving section or one of the other sections that caregivers sometimes cover, e.g. housekeeping? I have listings from other people I have worked for, did you ask for a referral? I also work very part time for an agency, so knowing the difference in that area is a big help at times.
I also find it really annoying when people don't respond. I review e-mail and text messages and always respond within 24 hours.
Most senior caregivers are not into reading text messages and emails. In my own opinion they prefer calls - to be called and then meet them in person. Not many of senior caregivers will spend time on laptops, tablets and phones except if they are receiving calls. With that being said; I suggest if there is any possibility to have an option of calling the person that the family want him/her to care for their loved ones apart from messaging and emails. This is based on my opinion.
a friend that not referred by care.com
I am new to this website however, I promptly reply and I am reliable.
The system has a 24 to 48 hour delay. its does get updated fairly quick.
yes i have updated my status
I have experience and I'm available and responsive! (smile). Feel free to contact me. I'll update my status when I'm Not available.
An overwhelming number of care givers look at these jobs. The more experience ones who do not want to go job hopping. may see a time that will conflict with something the person cannot compromise. For instant picking up a child from daycare.I personally use care.com because I can view the schedules and work comfortable with what I choose.
also, when you reach out to a caregiver, let them know WHEN you need them to work, what hours and what days. and WHERE. I get contacted sometimes with all kinds of details about the job, EXCEPT for that, And since I am often times trying to work them into an already established busy schedule, it's really important to know this,
Often times caregivers get a job and don't update their profile. Care.com does not do it for them. I would contact them anyway since some people are looking for more work. Also I think It's very important to at least talk to the person on the phone if you have any interest at all or have questions for them.
The caregivers should either update their status or check the site at least weekly.
I try to check for responses daily, Its too bad you have to pay for client emails...
I always respond/update. One issue is that there is no place to say part time OR full time, or flexible hours.
I cannot share on behalf of other caregivers on this site however, it is very helpful information for me to have. In particular, when receiving messages, I will be careful to reply even if I am unable to work for you. thank you.
I AM A PCA I have work in home care for 16 years I also home cleaning walk pets night time the last job was at night 8pm to 8am I have that job up to the 1-16 she past away,
Depends on the area you are in, the pay, or they didn't get it. You didn't reach out to me.
Hi, I'm Caregiver Barry B. I am so sorry that happened to you and although it was not me, I do apologize for your being inconvenienced. I do regret that you paint all our caregivers with such a broad stroke. I am in no way making excuses for Caregivers not responding to your emails. I do apologize for that. If there is anything that I can do for you or family as it relates to Caregiving don't hesitate to let me know. Here's wishing that you have a great day going forward. Warmest Regards, Barry B
I always response to back the family in a timely manner.
SOMETIMES THE CAREGIVER HAS FOUND ANOTHER JOB, BY THE TIME YOU RECEIVE A JOB FROM CARE,COM.
I personally update my status as soon as the client accepts terms. I may have other hours and days available so I update my calendar monthly.
How do I go about hiring a caregiver to work half my shift from 2 pm to 9pm? I need someone ASAP in the SouthPark area
I am new to Care.com and am not sure yet about how we are contacted related to new job offers. I simply check the site as often as I can. I hope it is a good resource for bringing together caregivers and clients.
You are correct and good question. A (Me), caregiver should update profile as to what days and times they have open for new client.
I have had a problem reply to ones who have reached out to hire me. Telephone number is blocked out/can't read it. If there is no way to send a message back, we can't respond. Not helpful. My suggestion is to call the ones you are interested in.
Being on the caregiver side I do not get responses from the applicants I apply to or I get hired and the day I'm supposed too work they text and say no I don't need you it's very frustrating and a waste of my time I pay for this service just as everyone and care. Come says I'm top 10% of my area so please someone tell me what to do
Its a really discouraging that they're asking us to upgrade again our payments in order to see a family who needs help. We have already paid our mem bership for 3 months and im only on my second month, how come wecant see families who is looking for a caregiver s???..
I believe it depends on whether you choose the premium service, it not only allows to you view candidates but allows for communication. You may want to send this inquiry direct to care.com the link at the bottom of the page.
I think most of the time it's due to the caregiver has already been hired and as the reason you've most likely gotten caregivers with little to no experience is most likely based upon the price rate. If it's $12=$15 per an hour you will most of the time get caregivers with little to no experience but for experienced and licensed caregivers you will find them applying for jobs that's paying $15-$25 per an hour.
The caregivers should update their schedule online; Care.com will not do it for them. You didn't say whether you had posted a position on Care.com, or whether you just looked at caregivers' profiles and emailed the ones you were interested in. If you posted a position, perhaps the pay was too low or the hours didn't fit into their schedules. Nevertheless, it IS common courtesy to answer an inquiry rather than just ignore it and, in my opinion, it's rude to not respond at all to an inquiry. I'm sorry you couldn't find someone on the web site. I hope the caregiver your friend referred works out for you. If not, perhaps you could try posting the job again.
from what I understand, the person listing the job and the senior caregiver have to be paying members on care.com to see your post. This could be the reason you did not get an answer back.
I do my best to get back with potential clients right away, thanks, Lois
yes. all are updated
I have been told by a couple of people that tried to message me, that it would not go through. I don't know if that was a glitch or something. I have actually been hired by 3 different families from carecom but it says that I had 0. I am not sure why.
it takes days to get a messages to the caregivers by then the have other jobs
well I am a caregiver for all ages but prefer eldercare. I have had positions from care.com and some end, cause of moving, died or job done. I am Responsive to getting back to people within 24 hrs when I do get an alert. I am dependable, honest and caring and loving. Experience is in your blood you got it or you dont . Btw if no hires you, how do u get experience? I am grateful for Care.com Pamela K. danvers
because care .com blocks them they are not able to see messages
I believe that most times the account stays active even after taking another assignment. It would be courteous to update their status but often, goes undone, until they need it later.
I think the answer to this is that in order to reply to messages, "you the person who sent the message' or the person who is receiving the message needs to have a premium account, which means you can be seen in more searches and send and read received messages. I only found this out myself recently due to messages I sent or received saying that in order to read, I or the other person needed to upgrade to premium.I did today for a one month subscription so we will if I can finally read my messages. Hopefully this kind of answers this question since I had this same question recently.
Unfortunately, the website does not update our work status. That would be a great feature for us to have. Unless someone reaches out to you in response to an ad you placed, there is a good chance that they will not have availability. Your unanswered emails hurt us too. We lose credit for having untimely responses. Once are busy working our assignments, we stop checking the message center (mostly because we are not interested in finding more work).
I believe it's common courtesy to reply to all inquiries, even it's not a desired position. I always respond and honestly assess the case. I will let them know if the hours are not suitable, issues with the pay, or if I don't feel like I'm what they are looking for. That saves a lot of time. But I do feel that the person posting the ad also have to respond to caregivers who reach out. If the position is following they should remove the ad in a timely manner.
fine, I have responded many times now you let me know I don't have enough experience... it would have been nice to find this out before I wasted a large amount of my time....I probably have more experience than you but you judge on traditional education, which is a small part of a persons abilities
It could be the caregivers took a job or are no longer seeking a position. It may be they don't take the time to update their status. It is unfortunate you had this experience. Just know that some of us are sincerely seeking positions to help families in need. I'm glad you did eventually find someone to help you. Best wishes to you.
I make a point to respond to any messages I receive within 24 hrs of opening the message.
I understand your concern but the most important homework you need to do is. You ask for Resume, Background check and call References on there Resume. But, you do find ones have good resume and background check to. My advance to put a camera in your home if you feel uncertain about that person.
Hi I try to keep my availability om my schedule up to date, and I try to answer all messages that come into my account and let that person know if I am available or not and if they want me to keep in contact with them when I am available I tend to take on a lot of hospice cases.
I would like to rad my messages, do I need to up grade? and where do I find the promo code. Judy
I have the opposite issue. I am a skilled caregiver with great references and respond to posted jobs. I try to respond if I get an email even if it is not a match. I get discouraged when many times people who have posted need of a caregiver don't respond. It would be great if Care.com alerted you of an email. If they have this service I am unaware. Don't give up on Care.com. It is a great site to match families with caregivers. Hopefully both families and caregivers will have an easier time of connecting. Checking the site a few times a day will help keep the wait time of responses at a minimum.
I`m new to Care.com i`m so Very sorry you have had a bad experience with care.com
That's surprising to hear. I do have a senior care profile and one thing I have noticed is the ample amount of caregivers applying to positions. I see upwards of 30 applicants per job posting. I also noticed that senior jobs (at least in my area/Chattanooga-within 30 miles) are not plentiful. There is always a possibility your pay rate is too low. Families for senior care offering less than 20.00 an hour are more likely to not respond to your add. Reason being: Private pay clients will pay an agency upwards of 29.00 an hour. Therefore, private pay needs to at least be 20.00. Often, higher than this. Senior care can be hard work and it's essential the level of care that goes into caring for your loved one is taken into consideration. I hope this helps.
I'm so very sorry you did not get replies from those you were interested in. I believe there is a Hierachy, which unfortunately, none of us can control. It appears to me that paying for items & focus puts a caregiver into a higher statues that you may receive a position that we have applied for. Sadly, that reduces the jobs we apply for that you may see. Regards, Sheila Parks
If you are having difficulty finding a care provider please feel free to contact me. I notice that you are looking for someone with experience. I have 12 years experience in the field. Let me know how i could assist your needs. Cheers.
If they did not pay for premium service they don't even know you were trying.
Hi Should be reply ontime . Thanks
In my experience if you are not a premium member, you will not be able to see all of the messages you are receiving from potential employers. I include my personal email although they ask you not to to try and get a more personal message experience.
I respond to EVERY email or message regardless if I am on an assignment or not. It's only the right thing to do! Carolyn B.
Hi my name is Deli Brown. I'm a hard working, dependable, personable woman in my mid 50's. I have my CNA license, CPR certificate, liability insurance, dependable transportation and am willing to work in Palm Beach Co. I have over 15 yrs experience caring for the elderly and also have worked closely with people with dementia and Alzheimer's. I am a very caring and compassionate person when it comes to the elderly.
Thank you for that alert, I will make sure that does not happen again. Please continue to send me emails for more jobs. I'm learning how to use and respond to your system.
I'm fairly new to Care.com. It is my hope that those seeking assistance see in my profile that, while I have fewer years as a paid care giver, I have several more years of experience. This may help broaden the available candidates for this care-seeker, to make sure all experience is considered. As for care givers' responsiveness, I am too new to respond.
It really should be the caregiver that suspends their profile once they are actively employed by a family. I am guilty of this oversight, and am trying to be more cognizant of doing so myself
I have a profile on Care.com and as a Care provider I can assure you that unless the providers pay the fees to be able to respond to the families, I don't think they get any of the messages.
We have no idea families want us we get no notification from email. Only way to know is if you log on here everyday. If you are working you don't log on.
I haven't received any jobs for a senior caregiver that I didntreply. I wonder that myself, if they aren't being posted on the site or to me personally, if you need another one please contact me at this site under profiles at Tiffanie W for senior caregiver. Thanks
SENIORS CAREGIVERS WANT TO PAY MORE THAN NORMAL CAREGIVERS
When I'm contacted for employment I try to respond as soon as possible. I try to contact them within a day or two. I do check my mail frequently.
The caregiver is supposed to update their status as needed in order to be more marketable
I don't know about other caregivers but I update my own account information. I also check my messages at least daily. Otherwise I don't think that care.com will know.
I am a senior caregiver and licensed CNA/HHA/HCA in Kentucky/Ohio. I am very responsive to my messages, but sometimes I have forgotten to change my employment status or availability. I have begun setting reminders on my laptop to do it. So sometimes Caregivers can get very busy and wrapped up in patients/clients and just forget to take care of simple tasks for themselves.
I would be sure the posting has as much details as possible about the client and what qualifications you are looking for in a senior caregiver to eliminate unnecessary or unqualified applicants.
its just a chance I guess u are risking when u do remember u get what u pay for no ? ask
Hello- I'd love to connect with you to explain more about my services. I know I can help! Please contact me Thank you kindly. Warm Regards, Caren Lehe, CCHt, CNA, CPLC
Yes, if they let us know about it.
There are several willing applicants on here ready for an opportunity to work. Each caregiver has their own set of duties they will or won't do as well. It's just a matter of finding the right fit!
I am a Senior caregiver. Our personal email is alerted when a care.com family member contacts/messages us. If we are not a premium member, then it is the responsibility of each caregiver to check their profile box. It is unfortunate that a caregiver does not 'update' their profile to note to prospective employers that they are scheduled with a client and are not available at this time. It is a matter of keeping up with communication by maintaining honor and integrity.
I can not speak for all senior caregivers, I personally respond to all messages whether I can take the assignment or not.
I have an outstanding profile of people I have worked for over 15 years. I apply to 45 jobs and see that no one even reads my application. I am in the top 5% of caregivers for seniors in my area. Is the competition that great that they need to sift through tons of applicants. I always respond to a message I get, I just wish more people would notice me. How can we connect with people
Hi- As a caregiver listed on care.com, I can say that works both ways! I send out dozens of applications and seldom get a response. I think it has to do with the type of membership you have. I am currently in the hiring process with a family, though so I know it does work. Good luck! Marcie
I am very sorry to hear you had a poor experience. Care.com DOES recommend a caregiver UPDATE their availabilty information frequently. IF a caregiver is NOT active, they should put their account on HOLD so a perspective employer does not waste time choosing them only for them to NOT respond.
sorry I don't have any thing on my site
I notice that the senior caregivers on your website are not responsive, do you update their status when they take an assignment? I sent out over twelve emails and only received messages from caregivers I had no interest in due to lack of experience. I ended up hiring a caregiver that a friend that referred, which was not on the Care.com website
you must go through care.com and enter your info it is a security for caregivers if you need help call care.com
hi....I put my notifications on so when a family writes me it goes directly to my phone.... if their notifications are turned off they will not get your message until thy go into the app again. Hope this helps
Yes, I update the status.
If you do not receive a response from a caregiver that you are interested in, chances are they may not be available. Do not be afraid to choose another caregiver that may not have much experience. As long as they have a Background Check that is positive, give them a try.
That is unfortunate. I believe when care givers accept an assignment, if it is through care.com, they should let the site know, but the site itself does not update the care giver's status as not available. The care giver himself/herself does this, and some people might not have done that. Alternatively, Care.com has the tool to update one's availability, care givers are supposed to provide their availability in their profile, it is for their own success, and if care givers provided availability information this is reflected in their status, yes. The biggest thing though is that care givers should be responding to their care.com messages promptly, by promptly I mean within 24 hours. As a courtesy, whether or not one cannot accept a position, a response should be provided to you. If a care giver is on vacation or whatever and will not be available for a period of time, he/she can update his/her availability to reflect such. So sorry for the frustration you must have experienced. I am glad you did find someone, and hope they are working out swell. Be well.
YES THEY ARE TO CHECK ALOT TO SEE IF PEOPKLE ARE SENDING MESSAGE
I am a senior caregiver and I am sorry you've had this bad experience. Each of the caregivers has a rating section on their profile site and you could mention that you are frustrated by their lack of response to your messages. We are supposed to Self-Notify at Care.com when we are no longer available.
Being responsive is a hard thing. When you get a job that you love you tend to neglect the responses. Mostly because you are happy and you don't think about the other stuff. And the biggest part is not wanting to take time to make a new site.
People sometimes get intimidating reading my education background and the clients I have been taking care mainly from Palm Beach
people who are serious about there business will respond promptly