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Should an eye exam for a 59 yr old woman at Walmart vision center be 700$? My mother was charged 700$for her eye exam ,and frames! I want able to take her to her appointment and I found this out today! This was at Cedartown Ga. Walmart vision center

I am so very upset, my mother paid 700$ for her an eye exam,and her frames! Someone please tell me that Is a RIP off..I am so very upset that ppl take advantage of the elderly people like this!!!

Answers

It is always important to ask questions up front when making appointments... like are there any additional costs for certain tests while getting eye exams. Also after an exam for choosing frames and lenses give a price range you are will to spend and stick to it even if it means not getting extras that are not really a necessity. Also always good to have a partner/spouse/friend to help you stay confident in getting the best value on a budget. Sorry, you were taken advantage of, perhaps can return them for a refund. Take your RX(prescription) from the exam to have to purchase the glasses and lenses some where else. Remember you are not obligated to fill the RX(prescription) at that located.

Thanks so much for taking the time to answer and help me figure this out.... :)

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Call Walmart optical and find out - usually they're very good with examination prices - mine costs less then $100

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Frames can be ridiculously expensive, I suspect most of the price was from that. What you want to do is have the exam, then don't buy your actual glasses there. Ask for the prescription and then use it to order glasses online, at a website such as zennyoptical.com (there are several other such online shops, but I use Zenny) where you can get lenses and frames for under $100, or even under $50 if you don't get the lens add-ons such as transitions. The hard part is getting away from the salespeople at the Vision Center. They want to sell you their glasses and will tell you all sorts of nonsense about how their glasses are better. You just have to have a firm "no", get your prescription, and escape.

Her lenses were 170$ a piece, her frames were 110, I am so not happy, She already paid ,and her purchase was final, the clerk said no one else could have that same script as far as eye lenses were concerned...

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I would start doing an investigation, starting with the manager. I would google for information about the cost of similar prescriptions with other vision care centers. Also, look at reviews. I would not pay this charge until your investigation is complete.

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Tiffany in Ogden, UT
Aug. 26, 2019

That is not right! Go to the Walmart and ask for a manager and a breakdown. Unless - she had an exam with extra tests and two pair of glasses with tri- focals. Then Maybe. Sorry about that.

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Since I don't know what her order was. I am guessing without insurance the exam probably be around $70.00 at a Walmart location. The frame must have been a higher designer product. Lenses with progressive feature maybe around $200.00 with scratch coating and uv protection I really need more of a break down to help.

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You have every right to be concerned. I recently got "deceived" by an ad for glasses, buy two pair for $69.00. I received two pair, BUT the cost was over $300.00. What the ad did not disclose is that you have to pay $89 for the eye exam itself, another $89 for a contact exam, extra for multifocal lenses, etc, etc.

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Dana in Boerne, TX
June 7, 2019

take her insurance or medicare care back with receipt speak only to manager explain that they did not apply insurance ask about why and if all else fails return frames and glass for refund and get another prescription go else where but complain to walmart manager insist an explanation of elderly abuse by that employee

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That is a shame your mother was convinced to pay an exorbitant amount for her eye exam and glasses. This was on the high side, but not uncommon when an eye exam is included. It pays to shop around on the internet and also check with her health insurance carrier for possible coverage for these services.

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FIRST of all that is terrible! Since they are independently owned I would contact the regional manager and let the store know you will be contacting the ATTORNEY GENERAL in your city and the Dr. who did the exam you will report to the medical board for taking advantage of a SENIOR.

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Contact her insurance company at once as well as Walmarts 'corporate' number to make sure the employee was right by charging so much. They could have pocketed the money. If charges were legitimate, call her insurance company and complain and argue the charges.

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I WOULD GO BACK AND MAKE SURE THAT WHAT THEY CHARGE MADE START FROM THERE IF NOT THE YOU HAVE 14 DAYS TO TAKE THEM BACK AND I AM VERY SORRY THAT PEOPLE DO THIS STUFF

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im sorry that that has happened I would contact the manager

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will make very up set too ,cus they always take an advanceof them.

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I have no experience in this field , but I would call that Walmart manager and he should be able to guide you further

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Laura in Methuen, MA
April 10, 2019

i know your upset, maybe you could've shopped around before she went in for her appointment. or picked a less expensive pair of frames. i definately would have shopped, there are sales, bogo for $69.00, commercails, and and doesn't she qualify for insurance that covers eye exams?

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well here is what i would do if it was my mother,i would simply take my mother back to the Walmart where she purchased the glasses and received the eye exam and ask for the Manager of the eye Department and when i spoke to him i would explained to him in a calm voice what has occurred when my mother came in for her eye exam and glasses,and the amount she were charged and i would like to know why my mother was taken advantage of in that manner,and how could this matter can be resolved that your Mother simply could not afford to pay 700$ for glasses and an eye exam,that the sale Lady clearly took advantage of her because she were an elderly Lady and alone, and i hope we can resolve this miss understanding i would be gratefully,Thank you

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It does sound like they took advantage of her. They probably sold her upgraded lenses, with upgraded no line bifocal (if she wears them) and really expensive/designer frames. Sad but people do this. Maybe you should have gone with her.

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It depends on what type of lense she needed.remember as we age so do our eyes.

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Renata in Algonquin, IL
March 18, 2019

Hello and I'm so sorry to hear that this has happened to you, your mother. I understand your frustration as this out of the norm charge for a normal eye exam and a pair of prescription glasses. I do know that Walmart vision centers offer a 60 day money back, no questions asked policy if you are not satisfied for any reason. When pulling up that specific location, it did not say anything differently regarding the return policy. If, its been less than 60 days, I would ask for a refund. If they refuse to give you a refund, I wouldn't hesitate to bring this to the attention of the Store Mgr. Explain your situation and if that doesn't solve the problem, you then call Walmart Headquarters 1800 WALMART and file your complaint there. There is a law that protects the elderly from financial abuse called the Elder Law. My guess would be that the vision store would honor the refund. I feel very strongly about this topic. I've battled companies for the exact same reason...overcharging anyone and more so the elderly. These things shouldn't happen. I'm sure that with your involvement, this will be resolved. We all need to be advocates for each other.

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It all depends on her vision insurance and what they cover. Also,depending on her prescription and the cost for the lenses and the new frames themselves. You can go to Walmart and ask for a detailed breakdown of the costs as well as look into her insurance.

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It depends on a number of factors-does she have vision insurance, what strength her lens are and where she went. In any case, $700 is too much for a pair of glasses and eye exam.

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Joanne in Medina, OH
March 4, 2019

I'm sorry that happened to your mother, and I would be sticker shocked too! I'm currently going through the same thing with my husband's glasses. I am currently working with the store manager to work out a solution. Things like this tend to bother me until I get it resolved and I am completely satisfied.

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Laura in Garner, NC
Feb. 27, 2019

Eyeglasses can run into a lot of money depending on the prescription and extra options that are added. Your mother may have fallen prey to a good salesman. Take a look at the itemized receipt. Did she opt for the economy frames? Are there any extra options (non-standard) she added to the lenses? Was the prescription for transition lenses? A lot of things can run up a bill when it comes to glasses.

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Carl in Melbourne, FL
Feb. 25, 2019

It seems that buying eyeglasses can be like buying a car nowadays. Beware of over-charging as they will get as much out of you as the can. There are many upgrades and ways to increase the bill. $700 seems like a lot and depending on what she actually got for the money it could be excessive and a complaint to the manager about taking advantage of your mother may get you a discount or refund if it has not been too long since the sale. There are coupons and deals on glasses all over the place, look for deals and watch the fine print on the coupon.

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Lisa in Dublin, GA
Feb. 25, 2019

The exam from an optometrist is less than an ophthalmologist. Lenses may cost that much is your mother has poor vision requiring bi-focal, tri-focal lenses or has a history of cataracts, stigmatism or macular degeneration. If its within 2 years it should be around $50-$250 for the exam plus the glasses which are considerably less if ordered on-line.

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You should contact the place and ask why it was $700. Also, it can be due to what type of frames did she get but I've never heard of an eye exam costing that much. Maybe under $100 but frames and eyeglasses can get pretty ex[ensive depending on what's needed.

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mybe she didn't have medical insurance that didn't cover vision.

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Should not be that much unless she had special things that her lens need. and frames can be expensive ..3

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Wow, that does not sound right to me! I have gone for eye exams, contact exams, and have purchased glasses at Walmart and have never paid any where near that amount! Did they give you any kind of receipt to breakdown the charges?

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That's a lot of money for an eye exam and frames. It usually range from $150-$300 depending on frames you picked combined with the eye exam. Sounds like a rip off, they probably got her very expensive frames.

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User in Knoxville, TN
Feb. 23, 2019

Does she have insurance? if so, no she should not have paid that much, unless there were other services purchased.

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Robin in Modesto, CA
Feb. 22, 2019

To me it is not right that seniors are taken advantage of by people, they deserve to be treated with the utmost respect.

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Nin in New York, NY
Feb. 20, 2019

It's sounds way too much for me, but I would try to figure it out in advance.

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Brenda in Moneta, VA
Feb. 20, 2019

I was floored to find out the cost of my exam and 2 sets of glasses (without insurance). It was about $500 in central Virginia. After seeing the company advertise their $38 or $50 deals on TV/radio, this was tough to swallow. The ridiculous amount of "upgrades" is very misleading. I'm sure there is a better way! As yet, I do not know it. I have learned, at our area Veteran's hospital, their eye department (or at least the retail side) is open to the general public and their rates are much more reasonable.

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Miriam in Slidell, LA
Feb. 19, 2019

If you use any insurance please call your insurance company.

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That depends ig she had any vision coverage or not. I have worn glasses all my life, and they can get expressive. However, I have a very strong prescription and so I have to buy the high index lenses which cost about 200-400. Frames range from 50-700 and then there is the exam fee. Look into exactly what she recieved in product and price it from a few places.

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This is a rip off because the poor lady wanted a. Eye test s

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So sorry to hear that. Just heard Clark Howard talking about this on his radio show. Next time, just find an optometrist to give you a prescription and go online to find lenses and frames - there's one that starts with z that's good.

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I would go back to Walmart and talk to them to find out why they charge your mother so high price, and after knowing what happen would take the proper action about this situation. if you find out that they were taking advantage of your mother you also could call the attorney general of your city and report this situation.

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It's the frames she chose they make you think that it is a set basic price and only exam is set at a certain price. I had a friend that went to one of these places that the exam and two pairs of glasses were a certain price but he chose frames that weren't the cheap ugly frames that were I'm the special he pd a lot and after lenses are in frames chosen you are stuck it is very much a consumer nightmare

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That is very upsetting and I do understand your frustrations completely!! The best advice would be for you to contact the better business buro

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No this is highway robbery. She should have been covered by basic health care. The most an eye exam should cost is $250 without coverage. Seek alternate options and file complaint with HR.

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Karen in Miami, FL
Feb. 13, 2019

Go to eyelab or Americas Best.

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Anita in Sardis, MS
Feb. 12, 2019

No she should not have been charge that.i would call walmart to see why they charge that .

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I would definitely investigate further. It could be due to a higher price frame or specialty corrective lenses.

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No is the simple answer. The longer explanation is we need medicare for all.

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I believe that an eye exam can be less that if you look to do it else where. The lack of the time to go to other places may lead you to pay more for something hat you may pay less if only you can go else where .i think with care.come you should be able to resolve this issue because you can hire someone to do it for you while you are working or doing something else.t

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User in Marshall, VA
Feb. 12, 2019

NO WAY UNLESS SHE DIDNT GIVE THEM INSURANCE CARD .EXAM USUALLY 30.GLASSES CAN BE EXPENXSE IF YOU PICK HIGH PRICE FRAMES AND HIGHER .BUT NOT THAT MUCH TAKE THEM BACK AND TALK TO MANAGER

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Brenda in Austin, TX
Feb. 10, 2019

yes, that was a rip off. If that was all she got. I would go over all the reciepts and go over there and talk to the manager...

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If you mother is a senior with mental disability then I will say that it's definitely a rip off and you should file a complaint with walmart. However,If your mother did not have any health issue(s) and she is a woman of taste who likes to wear designer sunglasses and fine things then it may not be a rip off. Here's what I know, The cost for a pair of RX glasses on average can cost more than $200 OOP and with the reps giving you an array of options of those cool add-ons to choose from, before you know it, the price can easily double or triple. So a word of caution for older consumers is that before you purchase a pair of RX glasses, keep your eyes wide open

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I'm not sure when this exam happened, has she received her glasses if not you could cancel order. However, ask them to explain the details. Did your mom have insurance, if so, it's possible they didn't stay within the plans coverage. It does seem a lot. On the on the other hand I have paid much more that because I added on extras

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Personally, I would also be upset if my Mother paid that amount, especially at Wal-Mart. Prices for the eye exam should be set, other testing could increase the price. Frames vary in price, lenses depend on what is necessary in the prescription. I would ask for a break-down of charges for everything. I believe your Mother should have been told what she was purchasing and agreed to it before they sent the order in the glasses to be processed, some places may not do this. Ask about a return policy.

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I WOULD CONTACT YOUR CREDIT CARD COMPANY. i WOULD ALSO GO TO WALMART AND HAVE THEM EXPLAIN THE BILL.

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User in Charlotte, NC
Feb. 10, 2019

No it shouldn't especially when they have insurance

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What were the cost of the frames? Is she severely near-sighted? Also, your mother probably needs progressive lenses which are a lot more money. I have paid over 900 for glasses with a severe near-sighted prescription and progressive. I also got the no-glare coat. I would try America's Best Contacts and Eyeglasses. If she has all of those difficulties, you may still be talking about $300-$400. You can also try "Goggles4you" or other online sites for the glasses section.

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User in San Jose, CA
Feb. 9, 2019

I would contact an attorney this is a clear case of elderly financial abuse. Make sure you have the receipt, bank statements also contact elderly protective services. I pray everything goes good.

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Rosa in Pearland, TX
Feb. 9, 2019

yes her glasses could cost 700 dollars depending on the lens. check to see what's added to the lens

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David in Chenoa, IL
Feb. 9, 2019

If you need to ask other people dead and I exam and a set of frames cost $700 if it's a rip off then you were actually pretty stupid

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The Walmart near me charges about $65 for an eye exam. That would mean that your mother was charged $635 for the frames she bought. I would return the frames and help her choose some less expensive ones.

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I believe that this should be looked into further Because it seems a bit pricey to me

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I am a senior in S.C. I paid close to that amount. Different factors come into play at an older age. I did get exam and glasses from there and it did hit my purse hard, but I love the glasses and I see very well. They did a good job. My brothers glasses were 700.00 as well. If she has illness that would effect her eye sight, and that would raise the cost. Hope this helps

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I can understand why you are so upset. I hate when my mother is taken advantage of. But as someone who wears eyeglasses I know that without vision insurance my glasses can cost up to $500.00.So I go to Costco where I can get the frames and lenses for $150. As for your situation usually there is a refund policy. I would call up the supervisor and explain that these services are too expensive. Maybe they have a coupon they forgot to calculate? Either way you should have the option to get out of it if it was not so long ago. Also in my experience credit card companies don't take kindly to elder exploitation. I have found them to be very helpful reversing charges made by unscrupulous caregivers, etc. Good Luck! I hope this helps. Just some advice from personal experience of a mother who loves the champagne life on her Budweiser Pension! :)

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It could be an overcharge, but maybe not. If your mother does not have vision insurance and most people do not, eye exams average about $100. At her age it is also recommended to have the optic nerve looked at for an average extra cost of $35. This helps to identify certain eye diseases a traditional eye exam for glasses would not be able to detect. Glaucoma and macular degeneration are incurable and can lead to blindness. Early detection and treatment in advanced aged persons is extremely important. As far as glasses are concerned, if she ignored the cheapies and shopped by style alone that can run up the bill. But on the bright side, if she purchased a pair she really loves, she will be happy to reuse them when her prescription changes. Also if she has bifocals, many woman her age are not ready to have the unattractive line of bifocals make them look older especially for the young at heart. Progressive lenses avoid that line but it will cost a few hundred more. Having brought myself and my elderly clients to many eye appointments, bifocals are given and an upsell to progressive lenses has never been mentioned. Ask your mom what she wanted and if she paid for anything she did not agree to. As an individual not described as having any cognitive decline, she is still young and most likely exercising her right as an individual to manage her finances. Your mother is lucky to have a caring daughter advocate for her.

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Call the local TV station and tell them but call theWalmart Mgr first and see what He says

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Yes it was rip off did she have insurance and if she did why was it not bill to her insurance company and difference will be less.

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An exam is typically between 25 and 95 dollars; I've never heard of an eye exam for over 100 dollars. However, frames can be very high. Especially frame(s), plural. Did you mother buy designer frames? That would easily amount to the price she paid.

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Lois in Memphis, TN
Feb. 8, 2019

Ye5 that was a rip off

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That is outrageous to do to an older person! That is taken advantage of someone for sure! So sorry that happened to her.

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Kim in Rome, GA
Feb. 8, 2019

It is probably about right. She didn't have insurance for the exam. Frames can be a lot. Especially if you have tri or bi focals. I would say it could be that much. She probably got scratch resistant, glare resistant all of those add up.

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I believe that is a rip off and they shouldn't have taken advantage of her, or anyone like that.

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Hello, That is definitely a RIPOFF. My neighbor went there and same thing happened to her. She cancelled her order and got a refund of course not without a fight. It's a real shame whats going on in the world especially with our healthcare system.

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Hi, I was in the eyecare business for many years. It is not unreasonable or a ripoff. The greatest variable is the eyeglass frame. A cheap frame can be $20 and a designer frame can easily be $500. Next would be the lenses and coatings. Invisible bifocal lenses can easily run $200 to $300. My suggestion to you is to ask your Mom for the itemized receipt she was probably given or call the store and they will tell you with her permission. It may seem a lot to you...but is she happy with her choice? It all depends on whats important to you. I would never spend $2000 on a purse but many people do and think its worth it. Anyway, it is not an unreasonable price. Maybe Im wrong but Im guessing you do not wear glasses.

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While your mother may have needed bifocal glasses and probably had her eyes dilated as well, she must have chosen a designer frame. It is very important to get the best Ophthalmology services available especially when one is a senior. Even though she paid this amount; remember that this exam and glasses will help her to be able to enjoy a good reading and vision ability experiences.

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If the $700 included an exam, frames and lenses, that's pretty common unfortunately. Medicare typically does not cover these costs, so people have to pay out of pocket. My mom also paid $700-$800 for her glasses, and they are just bifocals. If you have more complicated lenses, they will be more. I'm consistently hearing from my patients that glasses cost several hundred dollars now. Many people go without upgrading their glasses because of the high cost. :(

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I would bring the glasses back and demand a full refund then go somewhere else. I am sorry that happened to you.

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that does seem a bit up there. it is possible they did not run her insurance or the glasses eh got were not covered.

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Unless she bought very high end glasses, special lenses...and at that she would require a very special lenses...no that should not be happening at Wal-Mart.

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That's insane, way too expensive, she could have gone to America's Best and received two sets of frames for 70 or less, if i would have taken her, i would have asked the price before preceding with her exam and prevented this poor little lady from being taken advantage of, there;s absolutely no way a frame at Wal-Mart should cost 700 dollars that needs to be reported, i am so sorry that your mother had to go through this, i assure you if i was her care taker she wouldn't have been over charged because i ask questions and read everything including fine print, I Pray that something is done about this nobody should take advantage of the elderly or nobody.

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Depends on what all was done for the eye exam...checking for Glaucoma and other tests may run more. But a general eye exam is pretty cheap. I've had one in the past at Wal-Mart for around $50. Glasses and everything under $300. Here's what I found online and it looks like it was an article from Care.com. A comprehensive eye health and vision exam is $64. A basic contact lens exam is $118. If you have astigmatism or need bifocal correction and want to wear contact lenses, there is a modest additional cost. How Much Is An Eye Exam At Walmart? - Care.com https://www.care.com/c/questio...

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it's a RIP off,because you just pay for the frame not for the eye exam,it was an abuse.

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User in Woodland, CA
Feb. 7, 2019

The answer is maybe.. but it seems like a lot! f your mother has Medicare of medicaid, she should get a referral to a Optomatrist that accepts Medicare. Additionally, you should get on the phone with whomever her provider is and get very clear on the extent and breadth of her coverage. Go online and read all you can.. It may take time and effort and be a frustrating experience, but it's better than paying out unessesariy and expensive medical fees. If you have Costco, put your mom on the membership. Costco offers reasonable eyecare exams and glasses and bills your insurance. Good luck!

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To answer your question, no it shouldn't. They may have added services for additional tests like Glaucoma, and I wasn't aware of them selling designer frames?? I would get an itemized list of her charges, compare them with another Walmart, and have a direct face to face with the manager in that department.

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I am so sorry to hear that your mother may have been taken advantage of...the only thing I can think of is she got "upsold" alot of different things for her glasses such as expensive frames, yes they can run themselves hundreds of dollars for designer ones. Also they charge for things like shatterproof lens, bifocals, reader lines, tints, progressive lens ect. yes it can actually ad up to that much. I would go and talk to the department and have them give you an itemized statement for sure! Good luck Warmly, Victoria

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My lenses alone cost 235 at Walmart. Plus 90 for an exam somewhere else and 250 for designer frames, it ran around 600 several years ago so I guess it could be possible. But I don't thinks Walmart has designer frames.

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Ala in Cupertino, CA
Feb. 7, 2019

I would go back to Walmart and ask them why it cost so much? Try to talk to a manager and express your concern about the store taking advances of elderly.

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I would complain to the store manager first, then corporate, and if no resolution file a complaint with the BBB.

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This is a matter of completely taking advantage of human kind! I know of an eye glass company that gives free eye examines as long as you purchase 2 pairs of glasses at the cost of $69.95 for both!

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Elderly are the most abused, that why is advice to they always be with family member or Caregivers so that type of abuse can be avoide

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It is a RIP OFF.

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CHECK AROUND THERE ARE PLACES WHO HAVE 59.00 FOR EXAM AND 2 PAIRS OF GLASSES IN SAN DIEGO.

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PLEASE TAKE YOUR MOTHER BACK TO THAT WALMART AND GET THE STORE MANAGER WHEN YOU ARRIVE NO ONE ELSE WILL DO. THAT IS A RIP OFF FOR SURE

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User in Brenham, TX
Feb. 6, 2019

Frames can be costly. And contingent on the condition of her eyes, depends what testing is done on her eyes.

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absolutely ridiculous price for glasses.

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Sharon in Apopka, FL
Feb. 6, 2019

I do agree that the elderly are definitely taken advantage of on so many things. In this case, $700.00 is pricey for an eye exam and frames; however, she can choose cheaper frames and not have any unnecessary add on's such as antiglare, scratch resistant, progressive's. I have paid about 250.00 , but choose trifocals instead of progressive's. Unfortunately, most seniors are talked into unnecessary purchases especially if they are alone.

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It IS possible to be charged that much but it defnitely is not necessary. Sounds like someone took advantage of her. Does she have an itemized receipt? That would be where to start to see what she paid for. I worked as an optician and co-owned an optical with a friend.

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It sounds like a rip off. I would call and talk to the general manager.

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User in Yelm, WA
Feb. 6, 2019

Does she have medicare or other insurance. That fee is very possible if includes glasses and frames. Which can start at low and quick be up in the hundreds for various features...in the kinds of lenses and frames ...very expensive... C an you go to the vision center and ask them their costs? So you can check that there were no mistakes?

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Call Corperate Office and tell them to reevaluate this situation. (Major over charge) The caregiver didn't know any better and am sure to of stayed out of her business and your Mother paid it. Does she have Dementia or Alzheimer's?? Good Luck to you dear raise hell I know if that was my Mother and she got taken advantage of like that.

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no way total rip off ask for refund go else where

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Yes, that was a rip off. People are just so greeted these days.

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could be but there's all kinds of frames and its crazy what they up charge for lenses

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How much should you pay for a babysitter?