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If you clean a home and they have bedbugs shouldn't they let you know ahead of time?

I expressed my concern about seeing a bottle of Bedbug spray and haven't gotten a response. It's not the owner of the home it's good brother that posted to have the place cleaned. He hasn't answered my texts. I'm wondering if I'm going to get paid.

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i believe it would be the descent thing to do.

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User in Danbury, CT
Nov. 6, 2018

I think so they must to resolve that problem before hire housekeeper

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Sandra in Easley, SC
Nov. 6, 2018

I would say yes, so you can be protected and try and remedy the problem.

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Yes they have to warn you! You could easily bring them along with you home and to other jobs, if they refuse to answer you it most likely means they do sadly. Call the city health department and let them know your concerns, and if you worked for them through care.com contact customer support or the forums on how to proceed with payment, and save all messages and texts concerning the job as proof. Best of luck!!

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yes they should fully inform you ahead of time. Different measures for different situations!!!!

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Absolutely!!!

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Amber in Tampa, FL
Nov. 6, 2018

I wouldn't clean a home with bedbugs, they might get on your clothing and infest your home as well.

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I will have a Professional conversation with the family about my concerns.

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I will advise in advance independently of anything it will be my responsibility

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Ame in Trenton, NJ
Nov. 6, 2018

Absolutely! If I see bedbugs in a customers home, I'll bring it to their attention, then remove myself from the home immediately.

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Yes, i should know a head because this house need special treatment to be clean

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Nola in Tyler, TX
Nov. 6, 2018

Yes, homeowner should let you know but most of the time, they might not know.

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i believe in full disclosure when it comes to health and safety concerns in a clients home. Especially when things can be transferred to other clients or your own home.

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Yes you should be informed of the conditions of the dwelling place. You have to be prepared with the right equipment and supplies. Bedbugs yuk realllly!?!?

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Yes they should notify you, they should cancel the cleaning! Bed bugs are very easy to spread. All it takes is for one to jump on you or anything you have brought into the house, and they are not the easiest to get rid of. If you are worried about payment anyways, then I wouldn't worry about it at all and cancel the cleaning.

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If the information was not disclosed by the home owner AND they are not responding..that's disrespectful. Your time and effort are worth more. I would tell them immediately that they can find another housekeeper.

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If they were aware of it, yes

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Absolutely ! BEd Bugs are extremely hard to get rid of and not informing individuals that will be working in your home is negligent.

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Yes, you need to know so you can take precautions to not bring the bugs with you! However, if your only evidence is a bottle of cleaner, it's possible the bottle is from a previous event... so hopefully you have nothing to worry about.

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Yes they should have inform me that they had an issues with Bedbugs. It would be up to me if I wanted to accept the job. Bedbugs are a pest and very hard to get rid of. I think the brother had a good intention for as wanting his brother home clean but he was not upfront about the situation of the Bedbugs. Now that he is avoiding my text, it is surly suspect.

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YES!!! I worked in hotel management for 9 yrs I do not take bedbugs lightly and would not clean due to possibly spreading them to my house and then spending $$$$ to get rid of them.

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Tim in Holden, MA
Nov. 6, 2018

I think that would be great. However if you are a professional cleaner, you should know what signs of bedbugs look like and inform the homeowners ASAP.

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Yes. I believe you should have a heads up on a situation such as this for health and safety reasons.

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Yes if a home have bedbugs they should let you know ahead of time.

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User in Laredo, TX
Feb. 24, 2019

Yes, they are suppose to because you are being exposed to it.

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Yes its a one word answer yes

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If I saw bedbugs, I would tell them I can't clean that room and they should get someone in there very quickly.

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Yes! I believe so. However, because it is unpleasant or they may feel bad they decide not to. Sometimes its not their fault. They should be aware of whats happening in their homes and should have let you know.

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Yes they should. You could get them on yourself and carry them home.

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They should let you know!! Sounds to me plain and simple, if you don't need the job, don't do it, or tell them you need a response or you will have to decline doing it. Sounds a little fishy!!

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I will let the now.

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this is a customer's choice in saying or not getting bed bugs on the spot. my job and just leave the place as clean as possible and if possible try to eliminate the pests

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User in Omaha, NE
Feb. 19, 2019

Did you already clean this house? Always get payment up front for you clean

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yes thats something big that should have been said before you took job because its a certain way you must go in as bedbugs can travel after you are in a area they are its a big issue that should have been stated.

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Yes they should so you can apply extra cleaning solutions to get rid of the bedbugs

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yes please, I love pets but, not that especie. thank you.

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No professional can ever accept a contract with live pests. It puts your other clients at risk. However a post cleanup after 3 treatments (excluding carcasses and eggs would be ok. Just dont bring any equipment inside or set it anywhere on fabric, take your shoes off before walking in your home. Wash immediately in super hot water.

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es they should let you know if they have bed bugs , however most people dont so if you suspect they do id check before hand and if you see anything question it or let them know your sorry but you noticed the bugs and talk to them if you cant come to an arrangement to deal with it apologize and let them know they have to find someone else;

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Charm in Spokane, WA
Feb. 13, 2019

.If they were aware of it, it would be pretty unethical

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yes, they should always let the professional know ahead of time if their are ANY alarming situations such as this.

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This one requires more info. If the owner of the home did not post and want it cleaned you should have made sure to have the person who posted to have it cleaned leave payment for you or arranged a payment method before you cleaned. If they knew they had bed bugs it would have been polite of them to let you know however they don't have to and unfortunately you are left with the surprise. If you are wanting to charge extra for the trouble my suggestion would be to just keep contacting the client however in this case as far as I know if they are that kind of client you may have done extra for nothing and you know to never do work for that client again.

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I think it's fair to know before,

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Definitely anyone should disclose if there is bedbugs present in the home considering how much of a big problem that would be if one hitchhiked home on your shoe or in your purse!!

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They have to let you know ahead of time so you can decide weather you will take the job or not.

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safety is a must at all jobs and that includes anyone coming into a home. please care fore all by keeping everyone informed of this type of bugs.

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Yes they should let you know so that you can come prepared to spray and clean to get rid of the bugs

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You can ask them in advance of the cleaning and hope that the client will be honest.

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Yes, I'd be concerned, too...

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User in Brunswick, MD
Jan. 27, 2019

Absolutely. Bedbugs are easily carried in fabric and multiply rapidly. If you put your coat or purse or shoes in an affected area you will carry them home and have a huge problem of your own. Depending on how much he owes you (you would have to check the area you worked about what is considered to do a mechanic's lien against the property) also, hopefully you have a written agreement or texts showing how much he was going to pay you and your attempts to contact him. I would get all that together and speak with the county or city police in which you did the work.

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Yes I would like to know about bed bugs or any other issues, I will not use my vacuum is this is a fact

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It is possible the one who posted the job was not aware of the issue. It is also possible that is an older bottle and they have dealt with the bedbugs but keep the bottle around just in case. Another option is their home IS bedbug free and they keep it as a precautionary measure if something were to ever pop up. The best you could possibly do is ask the homeowners directly if you can't get in touch with the job poster. As for the payment issue if he doesn't pay you for work done then you might have to report him.

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Asya in Visalia, CA
Jan. 24, 2019

It would be ideal if you were prepared with the knowledge of pests. If I came across something that was a hard NO for me while cleaning, I would politely inform my client of the problem and leave. I would charge for the time I worked, but also realize I might not receive payment. I hope you do receive your payment.

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Elizabeth Corona
Jan. 24, 2019

no one should used the room unless the child is out of the room or with a signature..of the custodial parent..

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Nancy in Sherwood, OR
Jan. 24, 2019

I believe they should have yes. Bed bugs can travel with you and then spread to your home or others. Might have been a good idea to stop cleaning at the moment you seen and had expressed concern. You should definitely get paid and if you do not, I encourage you to reach out to the care team ASAP. Maybe also address that concern with the care team as a precaution in the future for all cleaners, that is a good question.

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i need clean any way

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It is obvious that having bedbugs is a problem. Sometimes people may be embarrassed to mention anything about bedbugs assuming someone will not show up due to the problem. Fortunately, there are remedies to handle bedbugs and rid them without using the bedbug spray. In this specific case I would ask to speak to the homeowner and if nothing is said or done after I have done the tasks asked of me would voice my concern to a higher in power person to help with legal issues.

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You should contact care.com support (bottom of the page click 'support', 'contact' they will respond through email) if there is a dispute about payment and be sure to communicate about payment and this kind of issue through messages on care.com so that they can help you.

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Yes!!!! A homeowner should respect his housekeeper as well as their health. This could pose serious harm to the cleaner especially if they are allergic to bedbugs. Even if a house holder has the common cold, it would be respectful for them to let their cleaner know before they show up for cleaning.

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Laticia in Deland, FL
Jan. 22, 2019

It would be important to advise you of the situation if you are there to provide a service. It would be ethically the right thing to do and it allows you the opportunity to prepare with anything you would need to service the property.

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Yes, they should definitely disclose this information before you clean so you can make the choice to clean the home.

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yes they should so that the cleaning crew can prepare to protect them selves and their equipment from carrying them into their own homes or other homes they clean, the same applies for roaches

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Susan in Ocala, FL
Jan. 21, 2019

I would hope that the hiring family would be upfront about all of their needs and situations.

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Yes, they should definitely let you know of problems like these!

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Teddi in Bath, MI
Jan. 18, 2019

They should have informed you so you could have chose to clean or not

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Bed bugs are easy to transfer from household to household and are extremely hard to get rid of. Considering what a serious health hazard and costly inconvenience it is to deal with. You should've been notified prior to cleaning the home.

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Maybe they just do not know. Good to make them aware of it

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I do not understand this page I apply to many work and they do not answer me, I pay a month and nothing can explain to me thank you

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Its always good practice to inform people if there is anything contagious that they will come in contact with. If a home has bedbugs it can still be cleaned if the proper powder or spray has been used to eliminate them.

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User in Waterbury, CT
Jan. 16, 2019

Yes they should!

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Yes, they should let you know for sure. You could bring those into your own home trough your vacuum, cleaning rags and cleaning supply basket, bed bugs are a very hard to get rid of pest and you should know if they are around ahead of time.

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Lesley in Clio, AL
Jan. 15, 2019

I do agree you should be aware of such a situation before you take the job. I also feel before you go into a home to do a job, you should get permission from the owner themselves, to be sure you are not going to get scammed. It is also best to address any personal matters in person, not over a phone call or text message. My advice is to go back to the home, and speak with them in person.

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I would definitely say yes, so you can be both protected and solved the issue.

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They should definitely let you know ahead of time.

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Debbie in Batavia, OH
Jan. 10, 2019

Definitely

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Yes most definitely. Bed bugs can be transmitted to other spaces and on clothing.

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yes so I wont take them home to my family or any other household.

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I believe it is wrong if they didn't let you know, I would also get with the home owner or business owner and express this.

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Josy in Nashua, NH
Jan. 8, 2019

I am willing to help in the best possible way. I have experience and confidence

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definitely because some people may have a problem with cleaning a house with Bed bugs

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YES, a client should let you know if they have bedbugs or recently had bedbugs. You should trust your client as they expect you to be trusted. Not responding builds negative repour. I would request payment through CARE. Or wash your hands of the client.

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Megan in Omaha, NE
Jan. 7, 2019

Yes they should DEFENTLY let u know ahead of time so you can perpair yourself and be ready for whatever your about to be walking into

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yes defiantly have dealt with them before

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Rachel in Oley, PA
Jan. 7, 2019

ABSOLUTELY! Bedbugs can be easily transferred by an individuals clothes when they are in a house with bedbugs and the owners should definitely let the person know ahead of time!

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The homeowners should know to specify any details of that nature (such as an infestation of any kind) when hiring any caretaker.

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By all means yes they should let you know of bedbugs or any health issue

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I will get pd each time I clean on that day. If I had a concern its in writing to the home's resident/client.I have no concern to getting pd. There should always be an agreement or contract before starting a service. If not a response then you have the right to cancel services or postpone service till there is a response or reschedule.

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Absolutely they should let you know if they have bed bugs.Youll need to bring the correct cleaning supplies.Also the price will xhange if you need to di a deep clean

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Luz in Orlando, FL
Jan. 3, 2019

Yes , like that I bring the right product for bedbugs.

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Yes it is a health issue as you can carry bed bugs to your car, your home and to the homes of the other clients you work for as well. I once worked in a call center that had to close for three days for fumigation because the infestation was so bad. My Manager had to leave her purse in plastic bag and strip in her garage, put on her robe to go into her house because her husband worked with fine art that he had to protect. Ny family and I cared for a sister with a terminal illness. I had to do the same thing in order not to transfer anything to add to her situation. Bed bugs are nocturnal and they are active at night and hide in electronics like clocks, lamps, laptops and tablets, NOT just mattresses, pillows, bedding and carpeting.

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This one is tough! I'm definitely torn, but I would say both! Morally the home owner should definitely let you know but that's also the home owner's right to privacy. Yes, I know your in their home and bedbugs travel but once you come across them you need to have a conversation with the home owner ASAP and then decide how to move forward in a professional manner.

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Yes so that the proper agents can get bought

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YES, they should have told you before that they had bedbugs.

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Sara in Victoria, TX
Dec. 29, 2018

Yes I should know

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absolutely they should tell you if they KNOW....sometimes people don't. Him not answering you is not a good sign. Don't give up though. Keep pushin. Cindi

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If a home has bedbugs you should not use you supplies and it is not a good idea to go ahead with the clean as bed bugs can transfer on clothing and in you purse or in buckets. If you experience this problem call care.com and let them know that there is a problem.

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yes they should alng with communicapable dieases

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Cheryl in Veneta, OR
Dec. 26, 2018

yes, they need to be up front about it

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Yes! Its very important that you know a head of time so that you can wear the proper clothing and to make sure you don't spread to your home or someone eases.

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Missy in La Porte, IN
Dec. 20, 2018

Yes, I think I should know ahead of time,as I too Have a family, I got small babies, I wouldn't want someone to NOT tell me,

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Alina in Gueydan, LA
Dec. 19, 2018

Absolutely or just could've scheduled for another time if she has an incident like that. However, keep in mind that she could just carry the bottle in case she needs it for her other jobs but still, would've been polite if she would've answer to your concern.

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If you have inspected the house and not seen any bed bugs then i would not be concerned. On the other hand if he's not returning texts and calls I would not return until contact is established. This is why it is usually good policy to collect payment in advance.

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Yes, because bedbugs can easily attach on your clothe and you can bring it to your car and home.

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Billie in Roxie, MS
Dec. 17, 2018

yes they should.

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Yes, clients should advise the cleaner of problems that may arise so proper measures are taken and they do no spread the problems that arise.

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Absolutely it should have been stated before you took on the job. Unfortunately it sounds like you have gone too far with the client and at this point it might be best to just professionally terminate services with them. You wont get any paid perhaps but you can go knowing you learned. It would be a good idea to put something about bedbugs and how to handle this within your contract. That would prevent this type of situation. Best of luck!

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Hey there, I honestly believe that if there were bedbugs in the home, or any type of bug infestation, whoever hired you should have expressed that to you, only because then you would've had the chance to determine whether or not you wanted to service that customer, and if you did decide to service that customer, you could've been prepared. I am very sorry that they have not responded to your texts and that you may not have been paid. I honestly would say with regards to that, it can go either way. They may pay you, or they may not pay you, if he's not answering, it's a chance he may not. I wouldn't give up so easily. I would call and email and send messages just reminding him that you didn't get paid and hopefully he will get tired of you bugging him and will pay you.

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Hello, The home owner should notify you and you should have that in writing because they may try and blame you after you leave. You need to be careful because you don't want to tract it back to your house or your other clients.

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Rose in Topeka, IN
Dec. 7, 2018

Most definitely

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User in Ithaca, NY
Dec. 5, 2018

It would be great, but then a lot of people wouldn't take the job. Also, I would never start working a new job until I met the person who is supposed to be paying me.

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Alexis in Weston, FL
Dec. 2, 2018

Sure, because i am not expert cleaner in this area

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YES. I would never clean a home with bed bugs, they're so easy to spread!

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Yes for sure, you should be notified ahead of time so that you can take the necessary precautions.

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Peggy in Kennesaw, GA
Nov. 26, 2018

I would try and reach out to the owner if he does not contact you soon. and the answer is yes, if a home has bedbugs the home owner should tell you or at the least tell you not to clean the bed.

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In this case, is better talk with the owner for more info.

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Yes, I think you should be told. If he is not answering, as the owners to pay you and they can reimburse him. If neither call channel 4 news.

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I personally will not clean homes that have bed bugs.! They need to be told to purchase bed bug liners for their beds and probably fumigate. 'Bedbug' is a misnomer for them because they live in all furniture, pillows, rugs, etc... I will not risk contaminating my equipment or putting my other clients at risk.

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Yes, I believe they should if they are aware. And should be taken care of prior to requesting a cleaning, this would help contaminating other homes that the housekeeper service.

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YES!!!! That sounds Like a complete NIGHTMARE!

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Of course!! they should tell you ,why bedbugs are a pest.

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The bedbugs are microscopic organisms, which means they cannot be seen with naked eye, but using a microscope. Unless they have felt them while sleeping, they won't know.

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Leanna in Staples, MN
Nov. 15, 2018

I want to know if a home has bedbugs!

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Vicky in Brooklyn, NY
Nov. 14, 2018

Definitely, they should. It is easy to take them back to your own home, and to other households. They are also hard to get rid of. I would think a conscientious person would not invite cleaners in their home knowing they have that problem, but rather hire a professional to help them.

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when cleaning a home for the first time is it customer's responsibility to let the person or company know about the problem. if not advised I would suggest not to clean since there is a big chance of ruining your cleaning supplies.

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They should 200% absolutely share that information with you. Along with anyone in the home being sick. At the end of the day we have the potential of taking it back home to our families. It's common courtesy.

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Bedbugs can be a problem and are amazing little travelers - it's always good to know about this problem in advance, so you can take proper precautions and adjust your cleaning routine to address them... but keep in mind that many people might not even be aware they have them so you should always make it a habit to check for the tell-tale signs when cleaning the bedrooms.

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User in Frankfort, KY
Nov. 13, 2018

I would try going back to the home, at different times of the day or call the PVA office in your area to find out the property owners name and possible contact information.

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Kyle in Bluffton, SC
Nov. 13, 2018

I'd say yes. It seems like a rather important thing to look over, especially when you're searching for people to clean your home

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Yes, absolutely. They can travel and you dont want to bring them home or to another clients home

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Dana in Meridian, ID
Nov. 12, 2018

Oh boy this is a harsh one, do your best be kind show you care and hope for the best .

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