How do I request a Background Check on Care.com?

Care FAQS
July 11, 2017
Answers
Care Faqs
Aug. 14, 2019

To request a Background Check on a caregiver, follow these steps:

  1. Log in to your account.

  2. Search for a caregiver by using the search box that appears across the top of each page on the site.

  3. From a search results page, click on a caregiver's name to view his or her profile.

  4. Scroll down to the Safety & Verifications section of their profile to view the background check options.    

  5. If the caregiver already has a background check on file, you will be able to request access to the results. If there is no background check on file, you can request that the caregiver run a background check.

  6. Follow the steps to verify your identity through our background check vendor.

  7. Accept the End User Certification.

  8. You'll receive a confirmation that your background check request has been submitted.

Have more questions? Check out our FAQ's.

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