I have a message- unable to retrieve.

I have a message- unable to retrieve.

Unable to retrieve message, provides my potential customer with NO service from me. Makes me look bad.

Also, I can’t remove the message, so my response time keeps falling, since I can’t respond or kill the beast.

The “Contact Us” page is broken- good luck with getting help there.

Has anyone been able to resolve this type of issue?

Thanks for any support.

Sonja