Anna's Activity

How Do You Respond When Asked About Negative Reviews?

I have cared for many families through Care.com and have always been given stellar reviews. However, this past summer, I sat for a family twice, but the second occasion ended up being a disaster of an experience.  Almost immediately they left me a 1 star review. I have... more

Caregiver Unexpectedly Asked To Clean House

If you are hired originally as solely a caregiver, but find out after you arrive at the job that they expect you to do some housekeeping after the kids are in bed (more than just clean up dinner plates), how do you handle the situation?