Primus Home Care Solutions, Inc.

800 West Central Road
Mount Prospect, IL 60056

Primus Home Care Solutions, Inc.

800 West Central Road, Mount Prospect, IL 60056
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.
AT A GLANCE
AT A GLANCE
In Business Since:
2011
Total Employees:
51-200
Credentials:

State Licensed, Bonded and Insured
Hours
Monday:
9:00AM - 7:00PM
Tuesday:
9:00AM - 7:00PM
Wednesday:
9:00AM - 7:00PM
Thursday:
9:00AM - 7:00PM
Friday:
9:00AM - 7:00PM
Saturday:
9:00AM - 1:00PM
Sunday:
9:00AM - 1:00PM
Program Details
Companion Services:
  • General companion care,
  • Medication reminders,
  • Meal preparation,
  • Grooming assistance,
  • Transportation,
  • Errands,
  • Organization (bill paying, mail sorting),
  • Light housekeeping,
  • Live-in services,
  • Respite care
Personal Care Services:
  • Bathing, dressing, grooming,
  • Ambulation assistance,
  • Transferring and positioning,
  • Toileting,
  • Incontinence,
  • Transportation (medical),
  • Feeding and special diet
Skilled Nursing Care Services:
  • Alzheimer's/Dementia care,
  • Stroke care,
  • Medication management,
  • Parkinson's care
Languages:
  • English,
  • Polish,
  • Russian,
  • Spanish
Travel Radius(in miles):
50
Cost & Availability
Type Rate Rate Type Availability
-- -- -- --
Offerings
Hourly Rates
Live-In Services
Overnight
Short shifts
Payment Options
  • Private Pay|
  • Veteran's Benefits|
  • Long term care insurance
Ratings & Reviews
(8)
(8)
Demonte C
04/12/2016
Primus was referred to us by another home care company when they were unable to provide services to my parents.
Primus staff - office and the caregiver - were just what we needed. The office staff were attentive to our questions and responding to changes in service-sometimes with short notice. The caregiver was ready and waiting to do whatever my parents asked of her, from food preparation, cleaning, transportation, organizing and packing for a move, hygiene assistance, or companionship.
I particularly liked the fact they want to place a permanent caregiver for each customer, rather than send whoever is available like other companies.
Early on in our relationship we received a glitch. There was a personality conflict between the first caregiver and one of my parents. We asked that she not return, and this was accommodated without issue.
I would recommend Primus for anyone's home care needs.
Reply from Primus Home Care Solutions, Inc.
Thank you very much for nice review, and I am glad everything worked out for you. I am even more glad that there isn't any more glitch. I think it is safe to assume that your parents' care is settled down now. Please let me know if you ever need to adjust anything with our caregiver or the agency. I will see you on my next supervisory visit as your schedule allows.
04/14/2016
Nellie C
11/10/2015
Primus Home Care has helped my father adjust to life after my mother. As a family, we had many false starts trying to decide where my father should live, with whom, or maybe alone with care? Primus Home Care patiently adjusted their schedule time and time again until we got it right. And then they provided us with the perfect people to take care of my father. Both caregivers are very good, but more important is the way my father instantly enjoyed their company.
Reply from Primus Home Care Solutions, Inc.
Thank you for nice review, Nellie. I think your father is the funniest man alive. I have tons of fun whenever I meet him. Please tell him I will stop by with his favorite slice of pizza before the month is over. Thank you again.
04/14/2016
D. M
05/22/2015
Excellent services. Stimulation for an elderly woman that is appropriate for her age and health. Outings, games, and personal care. We are very, very happy we chose this company.
Reply from Primus Home Care Solutions, Inc.
We are very happy to have you in our family. I just talked to Angie a couple days ago while we were doing annual reviews. She told me that she is running out of ideas for activities, and I share the new book that is full of the ideas ^^ I am sure your mother will enjoy the new activities Angie will bring with her. See you when I have next supervisory visits.
04/14/2016
Anita
04/15/2015
I am a physician and I see caregivers working with clients everyday in the office. There are some interactions that are less than pleasant. When my brother, who was severely autistic with very limited communication skills, became suddenly ill and needed a caretaker, I was very concerned. The caregiver that we used through Primus Home Care was fantastic. She was on time, professional and warm and made my brother extremely comfortable. The staff at Primus Home Care was easy to work with and helped me in so many ways during this really painful time. I can't recommend them enough or thank them enough.
Reply from Primus Home Care Solutions, Inc.
Hello, Anita. Thank you very much for nice review and referrals you are sending. The referred clients that you are sending are always pleasant to work with. Please say hello to Ben for me, also. :))
04/14/2016
Rachel F
09/04/2014
I hired Primus home care for my mom. Sara (caregiver) comes 3 days a week for my mom and she quickly established great relationship with mom and my family. Sara comes on time and provides great companionship. Exactly the way I pictured how professional caregiver should be. I will definitely recommend Primus home care!!

Rachel F. from Itasca
Reply from Primus Home Care Solutions, Inc.
Thank you very much for good review, Rachel. I am glad to find out that we are meeting your expectations. See you in a couple of weeks when I come out for an supervisory visit.
10/02/2014
Kim W
08/29/2014
My mother needed a companion because she had difficulty moving around while I and my wife were at work. I was referred to Primus by one of my co-workers who strongly recommended them. The mother being my picky mother did not like the first caregiver. I called their office, and the Agency manager asked if I was available in an hour and showed up on time. He had a pretty good interview tactics and was able to find out that my mother wanted someone who can genuinly enjoy shopping with her. lol. She would not tell me this. The very next day, the manager showed up with a caregiver, Ashley, in her mid-30s with very pleasant manners. My mother's routine is to have some chatting time with Ashley in the morning, to watch TV or read books while Ashley cooks and cleans, to have lunch with Ashley (she said Ashley's pasta is out of this world :), and to go SHOPPING in her lovely walker:P Oh, she also talks about Ashley in the dinner table every single day!!!

I would give 5 stars, but we had to change a caregiver in the beginning so Primus gets a 4 star from me. I would highly recommend Primus just as my co-worker did to me.
Reply from Primus Home Care Solutions, Inc.
Thank you for a good review, Kim. I am glad we were able to find a solution on the first try. Between, Ashley's pasta is very very good. You should ask her to make you a dish at the end of her shift. Knowing Ashley, she will be more than glad to do that for you :)
10/02/2014
Linda G
08/13/2014
I have worked with Primus Home Care for over 2 years. The management team cares about people they work with. We were like a big family. I have worked as a senior caregiver for over 9 years; this is the nicest place I ever worked as a caregiver. Sadly, I had to move out of town. I would definitely recommend Primus Home Care for both client and caregivers.
Reply from Primus Home Care Solutions, Inc.
Hello Linda,
How is the life treating you in Jersey? We all miss you here. We definitely need another energizer bunny like you. Thank you for the nice review, and I hope everything is going well. Just remember that your spot is always saved in Primus if you ever decide to come back to Illinois. Farewell for now.
From Ho
08/18/2014
Don K
08/06/2014
Primus Home Care staff showed up for initial consultation for my mom. The person was very polite and asked all the right questions for my mom's care needs. Then he made some suggestions and came up with the plan for her care. The schedule was made to fit our schedule, very impressed with detailed plan. Their supervisory visit is a great way to ensure the quality of service in my opinion. My mom is under the care of Primus Home Care for last 5 months, we have no complaints so far. Nice people to work with.
Reply from Primus Home Care Solutions, Inc.
Hello Don,
Thank you very much for nice review. I missed you last time when I come to see your mom. Anna 's preference notes for your mom have been revised as your mom 's health gets better. We will go over those notes along with other care notes during my next visit. Thanks again, and see you soon.
Ho
08/18/2014
Care.com does not verify business credentials including licensing information. You are responsible for performing your own research to select an appropriate care provider.
Care.com does not verify business credentials including licensing information. You are responsible for performing your own research to select an appropriate care provider.
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Companion Care Skilled Nursing Care
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Private Pay Long Term Care Insurance
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