Prime Home Health and Companion Care

264 N. Main Street Unit 12
East Longmeadow, MA 01028

Prime Home Health and Companion Care

264 N. Main Street Unit 12, East Longmeadow, MA 01028
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 2015
Total Employees: 51-200
Awards & Accreditations
Accredited Member of the Home Care Alliance of Mass.

Member of the National Association of Home Care.

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Program Details

Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Home maintenance/handyman
Light housekeeping
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Transportation (medical)
Feeding and special diet
Languages
English
Spanish

Cost & Availability

Type Rate Rate Type Availability *
Companion/Homemaker Care -- per hour Yes
Personal Care -- per hour Yes
Overnight -- per hour Yes
*availability last updated on 10/25/2015
OFFERINGS
Hourly Rates
Live-In Services
Overnight
Short shifts
PAYMENT OPTIONS
  • Private Pay|
  • Medicaid|
  • Veteran's Benefits|
  • Long term care insurance

Ratings & Reviews

( 3)
Amy
01/12/2021
Prime has been providing assistance to my father for the past 6-8 months. We could not be happier with each of the aides he has had. They are so incredibly caring and considerate to his needs. During this time of Covid, when we are not able to be there with him, it is comforting to know he has excellent help. As a home care nurse myself, I know the challenges within this business. Our family could not be happier with the professional and compassionate care our father has received.
Jason
08/05/2020
The home health aides are sensational here... however the management seems to have dropped the ball! I have 12hr-13hr care for my dad and one of the aides called out.. no drama - life happens, but no coverage for those hours is ridiculous... so manager goes home an now I am responsible to get someone there to cover!! Thought this is why we hired you. Very Very agitating and stressful
Wish management cared as much as the home care providers!!
Reply from Prime Home Health and Companion Care
Jason,
Management cares very much. Please call the office and ask for a supervisor at anytime 4135250155 and we are always available to assist if you have concerns.
I am sorry to hear this happened. It is not our usual routine and a better response is expected from our staff. I will address the issue immediately.
Thank you for identifying the issue.
08/25/2020
Susan M
07/29/2019
Zorianda is one of the best home health care aids I have ever had. She works very hard and goes above and beyond to help me. I hope she stays with your agency for a long time. I think she deserves a raise. It will be an incentive to keep her at this job. When you find a good worker its a good idea to want to keep her and to reward a good and caring worker.
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