At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 2012
Total Employees: 11-50

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Hours

Monday :
8:00AM - 9:00PM
Tuesday :
8:00AM - 9:00PM
Wednesday :
8:00AM - 9:00PM
Thursday :
8:00AM - 9:00PM
Friday :
8:00AM - 9:00PM
Saturday :
9:00AM - 5:00PM
Sunday :
9:00AM - 5:00PM

Program Details

Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Home maintenance/handyman
Light housekeeping
Live-in services
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Transportation (medical)
Feeding and special diet
Languages
Arabic
Cantonese (Chinese)
English
French
Hindi
Italian
Japanese
Russian
Spanish
Mandarin (Chinese)
Travel Radius(in miles):
100

Cost & Availability

Type Rate Rate Type Availability *
Personal Care $ 25 per hour Yes
Live-In Services $ 24 per hour Yes
Companion/Homemaker Care $ 23.5 per hour Yes
Overnight $ 25 per hour Yes
*availability last updated on 10/09/2018
OFFERINGS
Hourly Rates
Live-In Services
Overnight
Short shifts
PAYMENT OPTIONS
  • Private Pay|
  • Veteran's Benefits|
  • Long term care insurance

Ratings & Reviews

( 3)
Marie M
12/07/2019
Definitely would NOT recommend Austine Home Care. Poor communication and poorly run. Had an appt for an assessment, which they called back to change to the day before then didn't show up. I called and they said oh we changed to the day after (thurs). I said ok we are confirmed for thurs at 230pm. No show again so I called and they said they tried to confirm but no answer. They didn't call from the contact number I had but I had 4 missed calls (in a 7 minute span) from a number I didn't recognize, NO message and they called during the middle of lunch. I work in a restaurant so couldn't answer. They were like oh well we didn't confirm. If this is the lack of care they show, how would they treat your loved ones. Definitely there are much better agencies out there than this one.
Reply from AUSTINE HOME CARE INC
Am so sorry you feel this way Marie, you made an appointment for 12/3/2019 which was moved to 12/5/2019 but you called on 12/3/2019 asking why the care coordinator was not at your home but we reminded you that the appointment was for 12/5/2019 at 2:30pm ,an hour to the appointment we called you as the care coordinator started driving from Rancho Cucamonga to your address in Santa Ana but you did answer ; we called several times taking into consideration the distance and traffic situation , after the 6th call the coordinator turned back , and at 2:15 pm you returned our call saying that you work at at restaurant and could not answer your call and we told you that the care coordinator will make it to your home in an hour but you declined stating that you will rather go with another agency and hung up the phone.
12/15/2019
Elgin B
05/19/2017
The care team at Austine HomeCare came out for assessment and provided my family with a plan of care that their caregivers continue to work with to provide care for me , their standard of care is exceptional.
Celina
05/19/2017
Austine HomeCare provides exceptional care for my grandfather, their caregivers are punctual polite and very helpful
Mother Self
Father Self: Looking for a job
Spouse Grandparent
Partner Other
Companion Care Skilled Nursing Care
Personal Care Live-in Care
Private Pay Long Term Care Insurance
Medicare/Medicaid
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