{"id":5535,"date":"2025-10-09T12:29:29","date_gmt":"2025-10-09T12:29:29","guid":{"rendered":"https:\/\/www.care.com\/about\/?p=5535"},"modified":"2026-05-29T14:48:14","modified_gmt":"2026-05-29T14:48:14","slug":"setting-a-higher-standard-in-senior-care-planning","status":"publish","type":"post","link":"https:\/\/www.care.com\/about\/setting-a-higher-standard-in-senior-care-planning\/","title":{"rendered":"Setting a higher standard in senior care planning"},"content":{"rendered":"<p>If you&rsquo;ve ever cared for an aging loved one, you know the mix of love, responsibility, fear, and exhaustion it brings. And the truth is, one day, someone will be caring for you, too. The decisions can feel overwhelming: understanding your options, finding the right care, addressing&nbsp; medical and financial needs, navigating family dynamics&mdash;all while juggling your own life.<\/p><p>Nearly every family faces this at some point. According to the latest data from AARP and the National Alliance for Caregiving, <a href=\"https:\/\/www.caregivingintheus.org\/\">63 million Americans are providing ongoing care right now<\/a>. That&rsquo;s 63 million people trying to figure out the path forward, often in moments of crisis.<\/p><p>Yet, too many do this without a guide. At Care.com, we know this feeling well because so many of us have lived it ourselves&mdash;and we believe no one should have to do this alone.<\/p><h3 class=\"wp-block-heading\" id=\"h-introducing-senior-care-advisor\"><strong>Introducing Senior Care Advisor<\/strong><\/h3><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"521\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2-1024x521.jpg\" alt=\"\" class=\"wp-image-5570\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2-1024x521.jpg 1024w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2-300x152.jpg 300w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2-768x390.jpg 768w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2-1536x781.jpg 1536w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2-168x85.jpg 168w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/SCA-Landing-Page-2.jpg 1806w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure><p>We&rsquo;ve now launched our first-ever <a href=\"http:\/\/care.com\/hiw\/senior-care-advisor\">Senior Care Advisor<\/a> service, our most comprehensive senior care navigator. With Senior Care Advisor, families can expect 90 days of ongoing, one-on-one access to a master&rsquo;s-level social worker who will listen, ask the right questions, and develop a comprehensive, personalized care plan.&nbsp;<\/p><p>The result is not a list of generic options&mdash;it&rsquo;s a personalized roadmap that reflects each family&rsquo;s medical, financial, and emotional realities. And because we don&rsquo;t take referral fees or commissions, every recommendation is made with your family&rsquo;s best interest in mind.<\/p><p>This experience is designed to help families navigate one of life&rsquo;s most complex and emotional situations with more confidence and less stress. Early results have been extraordinary: families who&rsquo;ve already worked with a Senior Care Advisor report 100% satisfaction &mdash; and 97% would recommend the experience to others. One family who used this service during a medical crisis told us they finally felt calm after their first consultation because they had a clear next step. Another caregiver talked about how valuable the additional support was, even as someone who already has eleven years of caregiving experience.&nbsp;<\/p><h3 class=\"wp-block-heading\" id=\"h-bringing-together-the-best-of-humanity-and-technology\"><strong>Bringing together the best of humanity and technology<\/strong><\/h3><p>In a moment when artificial intelligence dominates headlines, it can be tempting to believe that technology alone will solve life&rsquo;s hardest problems. But caregiving is different, because at its core, it is a profoundly human endeavor. Families don&rsquo;t just need data or facts&mdash;they need someone who can listen, understand the nuance of their situation, and respond with both expertise and empathy.<\/p><p>At Care.com, we&rsquo;re continuing to invest in technology and AI tools to expand access and simplify logistics, but we&rsquo;re equally committed to ensuring families never lose the human touch at the center of care. That&rsquo;s what our Senior Care Advisors provide: the professional training to deliver factual, comprehensive guidance, and the compassion to sit with families in their uncertainty and help them feel heard, supported, and understood.<\/p><p>Technology has always been our foundation, but people are at our heart. This is just one of many steps we&rsquo;ll continue to take to bring the best of both worlds together, with a deep sense of purpose. Building on the foundations set during our <a href=\"https:\/\/www.care.com\/about\/new-chapter-for-care\/\">rebrand<\/a>, we&rsquo;ll keep innovating to ensure families get the support they need at every stage.&nbsp;&nbsp;<\/p><p>This is our commitment. This is the future of care.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever cared for an aging loved one, you know the mix of love, responsibility, fear, and exhaustion it brings. And the truth is, one day, someone will be caring for you, too. The decisions can feel overwhelming: understanding your options, finding the right care, addressing&nbsp; medical and financial needs, navigating family dynamics\u2014all while <a class=\"more-link\" href=\"https:\/\/www.care.com\/about\/setting-a-higher-standard-in-senior-care-planning\/\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":1440,"featured_media":5538,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"enable_toc":false,"care_reviewed_by":0,"care_post_updated_flag":true,"care_updated_date":"2025-10-09 00:00:00","last_update":"2025-10-09","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[1],"tags":[],"class_list":["post-5535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-care-economy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Setting a higher standard in senior care planning - Care.com Corporate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.care.com\/about\/setting-a-higher-standard-in-senior-care-planning\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Setting a higher standard in senior care planning\" \/>\n<meta property=\"og:description\" content=\"If you\u2019ve ever cared for an aging loved one, you know the mix of love, responsibility, fear, and exhaustion it brings. And the truth is, one day, someone will be caring for you, too. The decisions can feel overwhelming: understanding your options, finding the right care, addressing&nbsp; medical and financial needs, navigating family dynamics\u2014all while Read more...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.care.com\/about\/setting-a-higher-standard-in-senior-care-planning\/\" \/>\n<meta property=\"og:site_name\" content=\"Care.com Corporate\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-09T12:29:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-29T14:48:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2025\/10\/Shot4_OlderChildPetSenior_BackyardBench_0951-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1920\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Brad Wilson, CEO\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brad Wilson, CEO\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/setting-a-higher-standard-in-senior-care-planning\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/setting-a-higher-standard-in-senior-care-planning\\\/\"},\"author\":{\"name\":\"Brad Wilson, CEO\",\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/#\\\/schema\\\/person\\\/71f7c7f22edb52d5492c577adcda4641\"},\"headline\":\"Setting a higher standard in senior care planning\",\"datePublished\":\"2025-10-09T12:29:29+00:00\",\"dateModified\":\"2026-05-29T14:48:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/setting-a-higher-standard-in-senior-care-planning\\\/\"},\"wordCount\":562,\"publisher\":{\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/setting-a-higher-standard-in-senior-care-planning\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.care.com\\\/about\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/10\\\/Shot4_OlderChildPetSenior_BackyardBench_0951-scaled.png\",\"articleSection\":[\"Care Economy\"],\"inLanguage\":\"en-US\",\"copyrightYear\":\"2025\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/www.care.com\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.care.com\\\/about\\\/setting-a-higher-standard-in-senior-care-planning\\\/\",\"url\":\"https:\\\/\\\/www.care.com\\\/about\\\/setting-a-higher-standard-in-senior-care-planning\\\/\",\"name\":\"Setting a higher standard in senior care planning - 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Wilson was appointed CEO of Care.com in June 2023 after having helped build and grow several major consumer brands. As CEO, he is responsible for Care.com\u2019s strategic direction, leadership and growth, as well as its commitment to deliver on its mission to transform how families around the world connect with and manage care for their loved ones. Prior to joining Care.com, Brad was both General Manager for the US business of HBO Max and Executive Vice President of Global Data Sciences and CRM from 2020-2022. During his tenure, he drove substantial subscriber growth, played a key role in launching HBO Max in 61 countries, and led meaningful improvement across global subscriber retention and customer satisfaction metrics. Previously, Brad was Executive Vice President of Marketing for Disney+ and helped launch the service, the first of its kind for The Walt Disney Company, across the US and in international markets. Disney+ has been recognized as the fastest-growing subscription service on record. He also co-led the launch of the Disney Bundle service, combining Disney+, ESPN+ and Hulu into a single consumer offering. Earlier, Brad was Chief Marketing Officer and Head of Customer Operations for LendingTree, repositioning the brand and driving record revenue and profitability. From 2011-2015, he served as Chief Marketing Officer of Travelocity before being elevated to General Manager of the company, during which time he delivered the highest customer growth and total profitability in the brand\u2019s history. Brad previously held roles at Nutrisystem, Inc. and Match.com. Recognized in 2021 by Business Insider as one of the \u201cChief Marketing Officers to Watch,\u201d Brad has also spoken at major events including the Digital Entertainment World 2022 Annual Conference (keynote) and Stanford Graduate School of Business (guest speaker, 2021). He currently serves as an advisor for Koddi and Advisor.com, two technology start-ups, and previously served on the Board of Directors for SmarTours and Carparts.com. Brad received his MBA from the Cox School of Business at Southern Methodist University and his BS from the University of Texas at Austin. 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Wilson was appointed CEO of Care.com in June 2023 after having helped build and grow several major consumer brands. As CEO, he is responsible for Care.com\u2019s strategic direction, leadership and growth, as well as its commitment to deliver on its mission to transform how families around the world connect with and manage care for their loved ones. Prior to joining Care.com, Brad was both General Manager for the US business of HBO Max and Executive Vice President of Global Data Sciences and CRM from 2020-2022. During his tenure, he drove substantial subscriber growth, played a key role in launching HBO Max in 61 countries, and led meaningful improvement across global subscriber retention and customer satisfaction metrics. Previously, Brad was Executive Vice President of Marketing for Disney+ and helped launch the service, the first of its kind for The Walt Disney Company, across the US and in international markets. Disney+ has been recognized as the fastest-growing subscription service on record. He also co-led the launch of the Disney Bundle service, combining Disney+, ESPN+ and Hulu into a single consumer offering. Earlier, Brad was Chief Marketing Officer and Head of Customer Operations for LendingTree, repositioning the brand and driving record revenue and profitability. From 2011-2015, he served as Chief Marketing Officer of Travelocity before being elevated to General Manager of the company, during which time he delivered the highest customer growth and total profitability in the brand\u2019s history. Brad previously held roles at Nutrisystem, Inc. and Match.com. Recognized in 2021 by Business Insider as one of the \u201cChief Marketing Officers to Watch,\u201d Brad has also spoken at major events including the Digital Entertainment World 2022 Annual Conference (keynote) and Stanford Graduate School of Business (guest speaker, 2021). He currently serves as an advisor for Koddi and Advisor.com, two technology start-ups, and previously served on the Board of Directors for SmarTours and Carparts.com. Brad received his MBA from the Cox School of Business at Southern Methodist University and his BS from the University of Texas at Austin. He is the proud parent of three children.","url":"https:\/\/www.care.com\/about\/author\/bradwilson\/"}]}},"created":null,"_links":{"self":[{"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/posts\/5535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/users\/1440"}],"replies":[{"embeddable":true,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/comments?post=5535"}],"version-history":[{"count":3,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/posts\/5535\/revisions"}],"predecessor-version":[{"id":5932,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/posts\/5535\/revisions\/5932"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/media\/5538"}],"wp:attachment":[{"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/media?parent=5535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/categories?post=5535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.care.com\/about\/wp-json\/wp\/v2\/tags?post=5535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}