{"id":5007,"date":"2025-06-02T04:20:21","date_gmt":"2025-06-02T04:20:21","guid":{"rendered":"https:\/\/www.care.com\/about\/?page_id=5007"},"modified":"2025-06-02T04:20:23","modified_gmt":"2025-06-02T04:20:23","slug":"enhanced-background-check","status":"publish","type":"page","link":"https:\/\/www.care.com\/about\/safety\/background-checks\/enhanced-background-check\/","title":{"rendered":"Enhanced Background Check"},"content":{"rendered":"\n<div class=\"wp-block-careblocks-table-of-contents\"><h2>What\u2019s on this page<\/h2><ul><li><a href=\"#02031642\">Overview<\/a><\/li><li><a href=\"#f8e63a55\">When to use it<\/a><\/li><li><a href=\"#67602485\">What\u2019s included<\/a><\/li><li><a href=\"#d2ed8e72\">Special limitations for Massachusetts and New Hampshire<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-overview\" data-toc-id=\"02031642\">Overview<\/h2>\n\n\n\n<p>The Enhanced Background Check is a more extensive criminal background check that can provide greater visibility into a caregiver\u2019s criminal history. Performed by our vendor, Sterling\/First Advantage, this check starts with a Social Security number trace. Sterling\/First Advantage then searches various electronic databases and certain federal and county courthouse public records, typically covering the counties the candidate is believed to have lived in the last 7 years (based on the information the individual provides). Sterling\/First Advantage searches these records electronically and, in some cases, uses a network of court-runners located in individual counties. The search will generally not return information for offenses committed before the individual turned 18 years of age.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-when-to-use-it\" data-toc-id=\"f8e63a55\">When to use it<\/h2>\n\n\n\n<p>We recommend you run an Enhanced Background Check on your top candidate before you hire them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-included\" data-toc-id=\"67602485\">What\u2019s included<\/h2>\n\n\n\n<p>The Enhanced Background Check includes the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Social Security Number (SSN) Trace<\/strong>\u2014This is an address locator search that compares the provided Social Security number to certain credit and public records data to help identify an individual\u2019s address history, alternative names and aliases. This check is used to help our vendor, Sterling\/First Advantage, determine the names and jurisdictions under which criminal records should be searched. Alias names derived from SSN Trace results are included in the criminal record searches listed below. The SSN Trace is not conducted through the Social Security Administration and may not be used as the basis for any employment decision, and it is not confirmation of an individual\u2019s identity.<\/li>\n\n\n\n<li><strong>Multi-Jurisdictional Database Search<\/strong>\u2014Sometimes referred to as a \u201cNational Criminal Database Search\u201d or a \u201cNational Criminal File,\u201d this is a multi-jurisdictional database search of certain publicly available and non-public purchased records from state, county, and other sources. The information available in the database varies by jurisdiction and may not cover all counties in a particular state or all criminal record history for a particular individual. The source records are subject to availability, and the results are subject to applicable federal and state reporting restrictions. For some jurisdictions, no information is available at all. For jurisdictions in which some criminal data is included, it may be limited to a subset of criminal convictions (e.g., the database may not include arrest information or all types of convictions). In addition, the frequency with which the records in this database are updated varies from jurisdiction to jurisdiction. Sterling\/First Advantage verifies any possible hits in this database against primary source records in the courts of original jurisdiction.<\/li>\n\n\n\n<li><strong>Sex Offender Search<\/strong>\u2014This is a search of the Federal Department of Justice National Sex Offender Public Website (NSOPW). Reports from this check include sex offender registry data covering 49 states excluding Nevada and including the District of Columbia and US territories. This search is subject to federal and state limitations, availability and applicable reporting limitations, and may not reflect an individual\u2019s entire sex offender history.<\/li>\n\n\n\n<li><strong>Federal Courthouse Records Search<\/strong>\u2014This is a search of Federal US District Courts via the Federal Public Access to Court Electronic Records (PACER) system based on the last 7 years of the subject\u2019s address history as derived from SSN Trace results. This check may report records relating to federal crimes (for example, money laundering, drug trafficking, kidnapping, counterfeiting, racketeering, and crimes committed across state lines). Sterling\/First Advantage will report all available criminal history information that can be reported pursuant to the Fair Credit Reporting Act and applicable state laws, which, depending on the jurisdiction, may not include history such as arrests, pending cases, or non-conviction records more than 7 years old.<\/li>\n\n\n\n<li><strong>County Criminal Records Search<\/strong>\u2014This is a search of criminal records for each county where the subject is believed to have lived in the past 7 years based on information provided by the individual and returned in the SSN Trace. This search is conducted electronically (where available) and manually, if necessary, in these counties. Sterling\/First Advantage will report available criminal history information that can be reported pursuant to the Fair Credit Reporting Act and applicable state laws, which, depending on the jurisdiction, may not include non-conviction records more than 7 years old. Due to legal restrictions in certain states (such as California, Kentucky, New Mexico, and New York), Sterling\/First Advantage is prohibited from reporting most arrest or other non-conviction information, so only criminal convictions are typically reported. The search typically does not include records from magisterial courts in Pennsylvania or municipal courts in New Jersey.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-special-limitations-for-massachusetts-and-new-hampshire\" data-toc-id=\"d2ed8e72\">Special limitations for Massachusetts and New Hampshire<\/h2>\n\n\n\n<p>SPECIAL NOTICE FOR MASSACHUSETTS AND NEW HAMPSHIRE:&nbsp;The Criminal County Search conducted in Massachusetts and New Hampshire reports felonies and misdemeanors only for the Superior Court and a single District Court in the county seat or its equivalent in the named county and no other court in such county. Because the vast majority of criminal records are maintained in District Courts, the Criminal County Search may not reveal a caregiver\u2019s entire criminal history in these states.<\/p>\n\n\n\n<p>If you are considering a caregiver who has lived in Massachusetts, we recommend you run a statewide search of the Criminal Offender Record Information (CORI) system. The cost to run a caregiver Required 2 CORI search is $25. View a <a href=\"https:\/\/www.mass.gov\/doc\/offenses-within-district-court-criminal-jurisdiction\/download\">list of criminal offenses<\/a> that are commonly addressed by the District Courts.<\/p>\n\n\n\n<p>If you are considering a caregiver who has lived in New Hampshire, we recommend you request a search of the New Hampshire State Police Criminal Records. This is an illustrative, non-comprehensive list of certain limitations of this check; additional limitations may apply in certain jurisdictions, including on the federal level.<\/p>\n\n\n\n<p>State Criminal Records Search (New York Only)\u2014Due to New York State\u2019s criminal reporting system, a Criminal Records Check performed on New York residents may consist of a state-wide criminal records search of records at the county level instead of an individual county criminal records search. This search is designed to return felony and misdemeanor convictions at the county level in New York State during the prior 7 years.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview The Enhanced Background Check is a more extensive criminal background check that can provide greater visibility into a caregiver\u2019s criminal history. Performed by our vendor, Sterling\/First Advantage, this check starts with a Social Security number trace. Sterling\/First Advantage then searches various electronic databases and certain federal and county courthouse public records, typically covering the <a class=\"more-link\" href=\"https:\/\/www.care.com\/about\/safety\/background-checks\/enhanced-background-check\/\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":1331,"featured_media":0,"parent":5000,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-background-check-details.php","meta":{"_acf_changed":false,"enable_toc":false,"care_reviewed_by":0,"care_post_updated_flag":true,"care_updated_date":"2025-05-31T11:00:00","last_update":"","footnotes":""},"class_list":["post-5007","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enhanced Background Check - Care.com Corporate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.care.com\/about\/safety\/background-checks\/enhanced-background-check\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enhanced Background Check\" \/>\n<meta property=\"og:description\" content=\"Overview The Enhanced Background Check is a more extensive criminal background check that can provide greater visibility into a caregiver\u2019s criminal history. Performed by our vendor, Sterling\/First Advantage, this check starts with a Social Security number trace. 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