6 Things to Do When You're Not Getting Responses to Your Job
Use these tips to get the help you need.
Stephanie St. Martin, Contributor
Articles> 6 Things to Do When You're Not Getting Responses to Your Job
women not getting job responses

You're stuck. You need someone reliable to watch your kids, walk your dog, clean your house, etc., and have been bombarded with responses from potential caregivers. Or worse, you haven't gotten enough responses. Whether you don't have time to weed through the plethora of candidates or you don't have enough to suit your needs -- no need to panic. Here are some easy tricks to finding the help you need on Care.com.

Note: If you are a family looking to hire someone, this list should help your needs. But if you are looking for a job, we have a separate list of tips for you, as well as live Facebook chats to give you more advice on using the site. Start with our "14 Ways to Get Families to Respond to You on Care.com" article and then look for the next live discussion with our Member Care Team.

  1. Re-read your Care.com Job Ad
    When something doesn't work, start back at square one. Is everything in your original job posting clear? Does it make you want to apply for the job? If you are yawning reading it, chances are that the potential applicants are too.

  2. Be Realistic
    That old saying "treat others how you want to be treated" is definitely true, especially on Care.com. If you are asking for someone to help with the laundry, prepare dinner and cart your child off to soccer practice, $5.00/hour won't cut it. (Besides that, it's under minimum wage!) If you are hiring a caregiver and expect them to perform addition duties, make sure you pay for them. Put yourself in the person's shoes: you wouldn't apply to a job ad if there's a lot of responsibilities and not a lot of pay either.

  3. Write Out the Minimum Requirements
    We all have a wish list of what makes up the perfect Mary Poppins sitter or an ideal housekeeper. But instead of clogging up a job posting with lesser important details, focus on your must-haves. For example, make it clear that providers must have completed CPR training. It's okay to have a specific area for reasonable "minimum requirements" at the bottom of your application. If a caregiver doesn't have these requirements, they won't be tempted to apply.

  4. Be Personal
    Tell a little about your family in the ad, not just the job. Talk about your 5 year-old wannabe ballerina or your dinosaur-loving son. It might be nice to hire someone who studied ballet or who knows the best dinosaur books. Those little things, like interests, can make a sitter want to apply to a job or not.

  5. Educate Yourself
    Not sure what the going rate for a caregiver is? Did someone ask about writing a nanny contract, but you have no clue what one is? Thankfully, our team at Care.com has you covered. Head to our articles and resources section, where you can find information on nanny contracts, what to pay your sitter and much more.

  6. Advertise Your Job
    While your ad is up on Care.com, message local caregivers to see if they're available -- and send them the job ad too. Click on the My Town Tab under My Care.com in the upper right hand corner of the page and find caregivers in your town. Search by zip code. If you aren't getting applicants in your town, expand your search to within 25 miles (you can search up to 50 miles on Care.com). Message potential caregivers you like to see if they're interested in your job.

If you get candidates who aren't a perfect fit, make sure you close the loop with them. Nothing is more annoying in a job search than applying to a job and never hearing back. Thankfully, Care.com has provided you with the "No Thanks" button. Where's the "No Thanks" button, you ask? When you are logged into Care.com, click on the link for your "My Jobs" page, which on the left side of your Care.com homepage. Next to each of your job posts, you will see a link for the number of applicants. Click this link, and the list view includes quick access to background checks, messages and the one-click "no thanks" button. Click on it and it will send a response message to the applicant saying that you are not interested in them for this job. There can be a lot of candidates to look over, but taking the extra time to let them know where they stand is a courtesy and a time-saver. The caregiver can now move on to other jobs applications (without wondering about the status of yours) and you don't have to respond to follow up messages from them asking if you are going to hire them.

Check out babysitting jobs near you:
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Vero Beach, FL
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(20) Comments
Rachel T.
Rachel T.
I will apply to 15 jobs a week, give details about my work history and experience, go into detail about what I have to offer, my attributes as a nanny, personalize it to their profile and children, explain the day out, and if I am lucky if I get 2 or 3 responses. But, if I don't respond to all messages, whether I want the job or not, my rating goes down. It's just disrespectful. Simply let me know I am not what you are looking for.
May 1, 2015 at 11:31 PM
Joan H.
Joan H.
I stay on the site with high hopes. I've been contacted by a few folks and did get one caregiver job that I really loved and would love to find another. I now get all my housecleaning and pet sitting jobs from my clients referring me to people they know; word of month is great, but in this business it's not always enough so I stay on the site; it is a form of promotion. I do think that offering a higher range of pay and expecting good service is the way to go. A good and honest Caregiver,House Keeper and Pet Sitter is worth the extra money paid. I know from my clients that they pay for the great job and peace of mind - all worth it to them.
December 15, 2014 at 12:40 PM
Samantha Z.
Samantha Z.
I have the same problem! I apply to so many positions and I don't hear back from 95% of the parents. I have done everything care.com suggests and still nothing... I feel like they should give a respond rate of the parents as well.
November 24, 2014 at 8:21 PM
Rebecca R.
Rebecca R.
I have to say this because of an ad I recently responded to, please be honest about the hours and rate of pay. I got very frustrated when I responded to an ad that had full time hours listed, yet they were only looking for 2 days a week. That is deceptive and does not truly describe what you are looking for.
November 16, 2014 at 12:41 AM
Member Care Representative
Member Care Representative
Hello Katherine, thanks for the amazing comment! It is great to hear that you had an excellent experience with us and were able to find wonderful nannies as well. We appreciate the feedback and will gladly move it along. I hope you continue to have a positive experience and best of luck on finding another great nanny on our site!
September 23, 2014 at 3:39 PM
Katherine R.
Katherine R.
I have used this site to find both of my previous nannies and they have been amazing people. The one improvement that I would truly like to see for this site is to add a review option for the seeker. I feel like because this is my third posting in two years, people are hesitant to apply. In actuality, our previous nannies were college students that left to pursue their "full time" careers and could no longer provide or survive off of our part time care position. It would be great if those girls could post a review on our family to say what it was like working for us. They both really enjoyed working for us and still keep in contact with us, often visiting our children when in town. I have interviewed a fair amount of people for all three of my job postings and am shocked at some of the experiences some of these folks have had. I would never treat the person coming into my home to take care of my most precious asset, my children, like some of these people have been treated. In our world, these girls usually end up becoming like a part of the family! I say all that to say that it would be nice for employers to be able to put up background checks on themselves and reviews from previous employees to ensure candidates that they are really getting what they are being promised.
September 10, 2014 at 12:58 PM
Rebecca R.
Rebecca R.
I am still going through the same issues. i have done every trick Care.com has said. One thing I started doing was checking the families profile out. I am horrified when I see families that have posted 8 or more ads within a 2 year period of time. I will no longer respond to families that have done that. I have seen so many people bashing the nannies/caregivers on here, yet they go through garegivers faster than a baby goes through diapers! I am still of the belief that the families need to be held to the same standards that we are, and that includes a background check. When i see ads that require 30+ hours of work yet they are only willing to pay $150 or less, it's shocking to me. I have also been contacted by people that want not only a childcare provider, but a housekeeper, personal assistant, and chef... for wages such as $8.00 an hour, and they have 3 or 4 children. I have also dealt with families that refuse to mention when a child is sick, and I usually end up catching it. I am very discouraged at this point, and I really do want to believe there are decent families on here. I have even had families be so dishonest when it comes to their special needs children. I was not warned about violent behaviors or the degree of severity of the needs. As far as that goes, I know the economy is rough. I also think caregivers need to be realistic as well. With so many families having to take pay cuts, you may have to begotiate your way of thinking so you don't price yourself out of the job market, so it cuts both ways, but people have to start being realistic!

Families: if you're not willing to consider atleast 10-15 an hour for the housekeeping and cooking in addition to the childcare, then you may have to consider dropping something from your list of requirements. We have to be able to survive as well. If you can afford a $2000 dollar television, you can afford to pay for quality home care.

Caregivers: while you should not have to work for $5 or less per hour, you may have to be willing to negotiate a lower wage to have a job. You should not base your pay on your lifestyle. The ability to survive is most important, and there are many things you can do without.
May 25, 2014 at 9:54 AM
Liz b
Liz b
Wow!!!!!! I'm very surprise by all these parents who contact you and you answer and then they don't have the common sense to text you back. I have had so many horrible parents contact me and then they never call me back not been to say thanks for your time but we have hired someone else that's fine just have THE COURTESY PARENTS to let whoever took the time to spend gas and time to drive over to meet you. Parents THINK and be proffesional I thought you were the ones with the " good paying job because you are so intelligent RIGHT". Please care.com screen this parents and have them have a little respect for caregivers who are human and have feelings.
May 19, 2014 at 11:28 PM
Jennifer L.
Jennifer L.
I could not agree more. We, the caregivers, are expected to have an amazing profile & good reply rate to messages. I am not sure if this is something that can be seen by those in need of care, but I think its only fair to hold everyone accountable - caregivers & care seekers alike.

I have applied/inquired to dozens of postings - all w/o reply. What is far worse, the number of those looking for help who have the MOST BARE descriptions...or find that they can ask for EVERYTHING under the sun, but only want to pay $5 an hour. Really?

I have never paid for a job search site before - in addition to NEVER paying an agency. However, I find it interesting that Care.com finds it necessary to charge caregivers. This opinion does not equal a "dislike' for the service - I actually like Care.com a lot. I just think that care seekers need to ante up.
May 1, 2014 at 12:02 PM
Arturo D.
Arturo D.
For some strange reason I love care.com website in spite of the fact I only got one job from this website since I join some 2 or 3 years ago. Rightly so, I may have sent 101 application but the respond are close to nothing. Ironically, those who I do not write to are the one calling for my help. Unfortunately, either their my schedule or their timing does not fit my availability. The other needs only 2 hours in the morning and 2 hours in the evening but I have to travel far and wide.

The same when I did up grade my membership those who call are either change their mind saying heir previous care giver decided to stay and/or their requirement are not my specialty. I can not pretend that I like to their requirement if they are not my specialty.

One thing I noticed after I upgraded my membership, the same emails I used to get when I was on free membership are posted the same day in my up graded membership notification through the apps. The ones in the apps had been there since time I can not remember anymore. When I tried to write to some of them they will say its no longer available. It just prolong the lists of what they so called "NEW Jobs Near Me". Perhaps care.com should automatically delete those that are already unavailable.

Nevertheless I enjoy watching wh
April 24, 2014 at 9:35 PM
Girlie D.
Girlie D.
I have a posted a job, been contacted by interested providers, I contacted them back for follow-up conversation, but never received an email or a call back. It's simple courtesy, and it also shows reliability. If providers cannot respond with a simple "No, thank you", especially if they have initiated the conversation and expressed interest in the job posting, then it shows a lot about their character.
January 20, 2014 at 4:53 PM
Rebecca R.
Rebecca R.
I think it boils down to a lack of respect. Yes I udnerstand parenting and running a household is tough, however people need to remember that you are lookig to hire someone to do the same thing! I know I have been contacted by people who post onething in their ad, then in the face to face interview, it becomes painfully apparent that the job is much more than what they claim. That is IF I get a response at all. 90% of the messages and resposes I send out go unresponded to.
January 7, 2014 at 12:24 AM
Sarah G.
Sarah G.
Wow, I must say I am quite surprised by the negative experiences some of you have had with the communication via Care.com. I have been featured on this site for over 2 years with great success. At one time, I actually had so much interest, I had to turn down jobs. When seeking care or offering your services, I find it necessary to log on daily and review/fine-tune my profile.
I am happy with this website and appreciate the continued progress and updates that are applied.
Good luck to all of you.
October 22, 2013 at 11:01 PM
Makenna D.
Makenna D.
You just have to keep applying. It helps to check every half hour or hour for new jobs so that they may be online AND you'll be the first they see.

I had a rough time a couple weeks ago, but in this past week I have had a total of SEVEN interviews and already got offered a job! :)

KEEP TRYING
June 6, 2013 at 11:33 PM
Sydney C.
Sydney C.
Heck, I have sent about 27 messages to people and only 1 replied. I have no idea what may be happening.
June 5, 2013 at 1:55 PM
Valerie R.
Valerie R.
Thought I would chime in and say that Care.com is a wonderful tool in finding a job. I got one of my nanny jobs on here a few years ago and no issue in getting replies that time. I have a lot of experience and was previously a teacher at a private school. I have tons of babysitting/nanny experience and I make sure that my profile reflects it. I think some of the people that are not receiving replies are not treating this like a true profession. Check your grammar! Make sure your picture is professional looking! There are a lot of applicants out there, you need to stand out in a good way. This round I was in a new town seeking a job--this area had way less people seeking a caregiver. I have been very persistent in sending out my resume, in replying to everyone promptly, and maintaining my profile. I have actually received so many great job offers that it was hard deciding who I wanted to work for. So, all in all I am very grateful for Care.com and I hope that some of you find the job you are looking for!
June 3, 2013 at 1:58 PM
Sydney R.
Sydney R.
I have responded to what feels like a dozen or so jobs, and its always a hit-and-miss kind of thing. I am honest in telling what I can and can't do, I strive to be polite and helpful, but I get one response for every four applications it seems. What am I doing wrong?
June 3, 2013 at 12:53 PM
Teresa R.
Teresa R.
Wow, I had no idea everyone was in this situation like me. I'm in pet sitting and haven't gotten any jobs and only one person replied with the "no thank you" automatic response. I keep applying to other postings just to see if one will take me and my years of experience. I hope this happens soon.
May 28, 2013 at 8:59 PM
Member Care.
Member Care.
Hi Cheryl C!

I'm sorry to hear that you are not finding what you're looking for. We advise visiting the 'Profile Strength' section of your account for tips to improve your visibility on the site. It can be difficult at first to find a job that fits your needs. I hope you have better luck moving forward.
April 17, 2013 at 5:43 PM
Cheryl C.
Cheryl C.
I have applied for at least 8 babysitting positions and I have not heard back from a single one. Not even the courtesy of a response that says No Thank You. I am very disappointed in this web site. I have thought of paying the membership fee to upgrade but have "held out" because I don't want to waste my money when I can't get any feed back on any jobs that I have applied for.

Cheryl C.
April 16, 2013 at 10:57 AM

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