Windsor West Child Development Center

Child Care Center 4274 Augusta Rd, Lexington, SC 29073
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Average User Rating: Out of 3 Reviews
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JakesMom says:
The two stars received are for the staff in the infant room, since it's clear that they do the best they can with the resources provided to them...which seem quite limited. I pulled my 11 week old son out of Windsor West after the following failures occured mostly due to lack of support and supervision in the infant room.

Web cam only works occasionally, and when it does it's low quality and you can't see very much. What we saw was that in a room with 12 infants, absolutely no cleaning/sanitization of tummy time mats or other shared items between the babies happened.

Cribs are old/dirty ....sheets are stained.

Staff walked barefoot/with socks on tummy time mats and put babies down on them - they also used their feet to slide the shared boppy pillow to another baby's area of the mat while holding the one who was just occupying it - this is not only unsanitary (since they don't wash their feet throughout the day, it is also unsafe for the infant they're balancing in their arms)

Bottles of formula are left out an hour longer than recommended for the product, furthermore they are left sitting on the counter just inches from the changing station/counter pad where dirty diapers are changed. Furthermore they are left there without their caps on before being used to feed the babies.

For a "child development center" - they certainly show a lack of curriculem or order in the infant room. The room is drab...and the daycare workers are nothing more then diaper changers and bottle feeders - there is very little interraction/play/learning time with the infants as there simply isn't time for it with 12 babies to care for between two people.

I pulled my 11 week old son out of Windsor West after three days. He contracted a stomach virus which the Dr. said took 48 hours to become active which means he came into contact with the virus on DAY ONE of his stay at Windsor West. Yes, children get sick in daycare, but 11 week olds who aren't touching or being touched by other children do not get sick on day one unless the place is just filthy - and I'm sorry to say it is. Again, not the care givers' faults - they are overworked and under supported by the management staff who are frequently seen sitting in the lobby at the desk chit-chatting. I don't see how there's time for that when you have a maxed out infant to caregiver ration in the baby room.

This place needs new management, a deep cleaning, a refresher on DHEC policies and their implementation to ever be even half-way acceptable, in my opinion.
Posted: Oct 18, 2013 at 10:41 AM
Lauren J says:
At Windsor they like do do arts and crafts with the kids and play learning games. This daycare is by far the best daycare around. Windsor Academy also has two other locations, I believe.
Posted: Sep 28, 2011 at 01:19 PM
CARMEN says:
CENTER TENDS TO SHOW FAVORITISM FOR STAFF'S CHILDREN. TVS ARE IN USE IN THE MIDDLE OF THE DAY(4PM). TEACHERS ARE CONSTANTLY IN HALLWAY SOCIALIZING WITH EACH OTHER AND CLASSROOMS ARE UNATTENDED.
Posted: Sep 01, 2011 at 03:02 PM

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