I had my son there for several months albeit a few years ago, but certainly an experience I will never forget. My son was in the infant room and transitioned to the toddler room. When he got into the toddler room, this is where things went south. My son was constantly getting bit by other kids. I absolutely understand that as toddlers, that is what they do. The occurrences however were excessive and I brought it up with the directors and they kept assuring me that they do take action against repetitive biters. I tried to give the benefit of the doubt and kept my son there having faith and trust that they were taking care of it. I brought it up once again to the assistance director and she told me "what would you like for me to do?" after I complained about all the biting again. I am sure they were tired of my complaining about it. I responded to remind her that it was her job to figure out how to resolve it. The final kicker came when I picked up my son who had a golf ball size bump on his forehead. I asked the caretakers what happened and they didn't even notice. Their faces were pure shock, they had no idea how he got the bump. I immediately pulled my son out and called the regional director who called me back once and then I was not able to get ahold of him. They were unphased by what happened from the teacher level, to the director level, to the regional director level. I have never been back.