How to Interview a Pet Sitter
9 questions to ask when looking for a new pet caregiver.
You love your pet and want it to have the best care at all times. But sometimes you can't be there to provide it. So you need to look into finding pet care options in your area. One great choice may be a pet sitter, who comes to your house to look after, walk, feed and play with your four-legged family member. But choosing a pet sitter is not a task you should approach casually. Once you've posted a pet care job on Care.com, the applicants will start rolling in. But how do you choose one?
The interview process is key. You need to interview candidates with the same care you would when interviewing a babysitter or nanny. Go through the applications you receive and narrow the choices down to a handful that show promise. Reach out to the candidates and set up interviews -- in-person if possible. Here are nine questions you should ask during the interview process to help determine the best match for you and your pet:
- Why Do You Like Being a Pet Sitter?
Starting with an open-ended question like this gives you the opportunity to assess the sitter's level of enthusiasm for animals and for this type of job. If a person seems animated about this field, it may be something she's doing because she actually enjoys it -- not just as a way to earn some extra cash. - Will You Play with My Pet?
Bring your pet along to interview to see how compatible it is with the sitter. All the training in the world doesn't matter if your pet doesn't get along with the person you're interviewing. Sometimes pets have an instant negative reaction to a person. See how the candidate interacts with the pet. Is she comfortable playing with and being around your animal? - What Training Have You Received?
Having someone who is enthusiastic is important, but also ask what type of actual training the person has had. This may include a degree of some sort. A Veterinary Technician who is licensed to give shots, help with exams and assist in surgery would be quite a catch. In lieu of that, make sure the sitter can spot health problems and react accordingly. - What Previous Experience Have You Had?
Has she cared for similar types of pets in the past? What did the sitter like and dislike about these experiences? What did she learn from them? - What Services Do You Provide?
Do you want your pet to be groomed while you are gone? Do you think it's important that he spend at least an hour a day catching a Frisbee. Do you want a sitter to provide a checklist of what she did with your pet? A pet sitter can do all these things. But you need to find out if your pet sitter will do them. And ask specific questions. What types of grooming products does she use? What does she look for in a dog park? - Do You Have a Contract?
A contract that lists services and fees is good for your peace of mind. (Although this is information on a nanny contract, read this article about contracts to get an idea on what a contract should say and provide for). Read any contract thoroughly before signing, so you know what you're getting. For example, make sure the pet sitter doesn't have a clause in her contract that states "Will feed but will not water." - Can You Provide References?
You really want a pet sitter who can prove that he or she satisfied customers before she got to you. Call the references and ask what their experience with the sitter was like. - Are You Bonded and Insured?
This would cover many dire contingencies(accidents, negligence, theft of your property, etc,). - How Many Other Pets Are You Currently Sitting for?
You want to make sure she has enough time to care for your pet. If she also watches over numerous other animals, she may not be able to devote lots of special attention to yours.
Steve Penhollow is a writer and editor specializing in trends, arts and entertainment for families.
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I said to the sitter, "The dog is in the crate and you are safe to come inside. You will not be caring for the dog. He is coming with us. Pay him no mind."
The sitter walked directly to his crate and raised the blanket, bent down and stared in at him. She did not ask me first if it was okay. From this one action, I understood that she is not respectful of appropriate boundaries. Her subsequent behaviors and actions during the interview continued to confirm my suspicions. She talked a lot about how she was traumatized because a 13-year-old German Shepherd had died the previous day and while she offers additional free services, like bringing in the mail and putting out the trash, she said, "Your trash is being picked up today so you won't need that." Because we'd be away on the next trash day, we did need her to put out the trash!
I wasn't convinced that this sitter had a client focus or would even stay out of my closets!
Interviewed our first petsitter today, all went well for us, and I believe she will do just fine... "Thanks" Care for all your help and tips.You guys are the best!!
I always have had friends stay,but that luxury is no longer,since many have moved,and the couple left locally,work a lot...so this was all new to me,as well.
However,since I have worked in the dog world,I figured I could pick the right one,but I must say,meeting these people and talking to them,was a bit of a challenge for me,since I tend to be more trusting than necessary,and knew that would not work,since our dogs are like family,not just dogs..and 2 of them are seniors, (like me:) and none have ever been boarded,so that was never an option.
Happily,it was easier than I thought it would be! I met with 3 different people,and liked all of them! and I think any of them would have worked out well with our dogs.I watched our dogs very carefully when they interacted with "strangers",since they are the best judge..The one that I hired,stayed here about 2 hours,got on the floor with the dogs,asked me all the right questions,about their individual care! Not packing them all up into "one dog is the same as the other".
She also had great references,background check was requested,and approved,and her other dog care job is 10 days a month,so we can work together with her schedule when we want to go see family on some weekends!She,I anticipate,will be just who I was looking for...
Another meeting could turn out to be our backup,should we need one,as well,depending on her work schedule.A lovely young woman..and the third one is a man,with a family,so although we ruled him out to stay here,(our dogs like women more,anyway) we did give him a call to come help wiht some yard work,and he is wonderful at that!
To wrap this up,I must say,I am SO happy I did some research to try to even find someone,and Care.com was the very happy ending answer...Will highly reccomend,and use again,if or when necessary.
The best is right!
Almost everyone loves animals but it takes a responsible & caring person to make sure your "babies" are happy while you're away.
I am a pet sitter for my family, friends and WHO they recommend. I always want to go to the house a few times that way everyone is comfortable. I am sorry but I am glad you didn't hire them.
Take care to choose an established pet sitting company with mature, experienced staff; one that is bonded and insured, and preferably affiliated with an organization that sets a standard for excellent service, such as Pet Sitters International.
A pet sitter with a training and behavioral background can be very helpful as well. Make sure that the pet sitter is at ease with your pets, and visa versa, but remember - if you have a kitty that hides under the bed when visitors come around, that's not going to change when the pet sitter comes around! If you have a dog with severe separation anxiety (behavior caused by humans - get a behaviorist or qualified trainer to help you with this!!) then boarding IS often the best choice.
Close off areas in your home and restrict access to rooms in which your property can be damaged, and please make sure your pet and property are flea free and your pets are up to date on their vaccinations - your pet sitter cannot run the risk of spreading infestation or illness to other clients or their own pets!
Just as with most things in life - you get what you pay for!
I recently saw an ad on a local TV station for care.com. I am really glad you are advertising in this way!
Pam L. De