Fetch! Pet Care of San Francisco

P. O., San Francisco, CA 94102 Company Website
Special Offer:
10% off your first service order, a free in-home consultation, and great discounts on leading pet products and service through enrollment in the Fetch! Customer Loyalty Club
Reviews:

About this service

Finding just the right person to care for your pets is one of the most important decisions you as a pet owner will make. Not to worry, we've got your tail covered! Fetch! Pet Care of San Francisco i... More
BUSINESS DETAILS
In Business Since
2002
Number of Employees
11-50
Payment Options
Cash
Mastercard
Visa
Certification
NAPPS
PSI
Red Cross Pet First Aid
Bonded and Insured
 
SERVICES OFFERED
Type of Care
Pet sitting/Walking
Boarding/Kenneling
Pet Day Care
Dog Training
Care For
Dogs
Cats
Birds
Fish
Reptiles/Amphibians
Small Mammals
Exotic Pets
Care Type
Daily feeding
Pet transportation
Administration of medication
BUSINESS HOURS
Monday
7:00AM - 7:00PM
Tuesday
7:00AM - 7:00PM
Wednesday
7:00AM - 7:00PM
Thursday
7:00AM - 7:00PM
Friday
7:00AM - 7:00PM
Saturday
7:00AM - 7:00PM
Sunday
7:00AM - 7:00PM
ASK YOUR FRIENDS if they can recommend this care service.

Reviews

Average User Rating: Out of 5 Reviews
Rating*

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Katrina M says:
You should know that I found out in a horrible way that Fetch is only insured up to $10,000 if your pet is hurt in their care. My dog was let off his leash while being pet sit by a Fetch employee and went into my neighbor's yard and fell 15-20 feet and almost died.

At first Fetch told us that they're paying the vet bills and not to even worry. Well, 24 hour emergency care quickly ran past $10K in three or four days, and they told us their insurance wouldn't cover it. Fetch asked if we could pay any of it, and we didn't have insurance and never had major health problems with our pets before, so we couldn't. Fetch agreed to pay an extra $5,500 of the vet bill only if I signed a waiver that I wouldn't sue them and I wouldn't ask for any more money. We ended up paying another $5,000 in vet bills not counting medication and missed work.

Thank god my dog is still alive at this point, and was able to leave the hospital after 8 days, but I feel really sick about the fact that they wouldn't pay for the full vet bills that were a result of their employee's negligence.

Honesty, everyone at the company seem like good people and accidents happen, I'm not even mad at the pet sitter at this point. I just think everyone should be aware that their "peace of mind" pledge is false.

If you use Fetch, make sure you have your own pet insurance and just know that their coverage is limited, even if your pet's injury is their fault.
Posted: Dec 18, 2012 at 05:33 PM
J.B. says:
Care and love shown to my pet is amazing. Fetch! definitely puts the needs of our cherished pets first. I immediately connected with Rachel who has both dogsat and walked Marli for me. I am a first time pet owner and Rachel's experience and love of dogs has been a real comfort and benefit to me right from the start. I am confident that Marli is in good hands whenever she is with Rachel.
Posted: Oct 03, 2012 at 02:32 PM
K.R. says:
Very customer and pet focused and loved that the pet sitter also brings in the mail and waters house plants if needed! Our pet sitter texted me after her first visit to let me know that all was well which was a nice touch. My cat Mingus was in very capable hands and I trusted that he was being loved and taken care of in our absence. Thanks so much!
Posted: Oct 03, 2012 at 02:30 PM
S.L. says:
It was important to me to meet the caretaker before leaving my pet in her care. She was very knowledgeable and professional, I appreciated that she patiently addressed all of my questions and concerns. She also contacted me after each visit, which gave me peace of mind while on vacation. She was respectful when visiting my home, and most importantly she seemed genuinely kind and enthusiastic about caring for my cat. I feel confident that he was left in good hands.
Posted: Oct 02, 2012 at 03:41 PM
S.E. says:
Fetch provided me an individual that was enthusiastic, dependable, and whom demonstrated a sincere care for my dog. I will recommend Fetch to anyone looking for a dog care service. In fact, I will use Fetch for my future dog care needs.

Thank you.
Posted: Oct 02, 2012 at 11:27 AM

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