You're the Boss -- Like it or Not
"I know she broke these glasses we had in our cabinet but she acts like she has no idea what I'm talking about."
Ten years ago, Julie, a journalist in Manhattan, could be griping about her roommate. This time it's her nanny.
"But I'm just going to let it slide. I figure, I'm not going to fire her over this, and she's great with the baby so why make a big deal about it? Still, it makes me wonder what else she isn't telling me."
Anyone who has ever employed a nanny knows that it's different from any other employee/employer relationship. She is in your home and spends more waking hours with your children than you do. You need to trust her and form a bond with her to make this relationship work. In many cases she becomes more like a friend than an employee. But along the way issues will arise. Problems that would normally be nipped in the bud in an office setting are often swept under the rug, straining the relationship.
Most likely, your kids adore her and you want to keep her working for you. (If not, there are tons of nannies to choose from on this site). So, you can learn to be a better boss. It will probably make all of your lives easier.
"After some awkward situations with our previous nanny, we decided to keep things more business-like with our current one. From the very beginning, we let her know of concerns/complaints we had as soon as they arose so that she got used to the idea of sometimes having to talk about problems," explains Rebecca, a teacher and mom to Phoebe and Jordan.
This is a good idea says Guy Maddalone, author of "How to Hire a Nanny".
He says that frequent communication and using the tools you learned at your own workplace will make you a better boss.
Maddalone suggests that when you hire a nanny, have a job description written up, as well as a nanny work agreement and terms of employment.
"One really important thing, and where a lot of families get tripped up is creating "Rules of the Home" for your nanny," he recommends. "This can include things like cell phone use, the amount of time the children can watch TV, use of your personal computer, leaves of absences and notice for time off. You have an employee handbook at your workplace. So should your nanny."
A quick conversation each day with your nanny and a longer one at the end of each week can address issues that arise and help with communication. Maddalone also advises having a yearly compensation review which highlights the positive the nanny has done in the past year -- using specific examples and then bring up any concerns your have.
If your nanny has been with you for years, that may feel like an abrupt change. Use the new year as a fresh start. Start with a 'strategy-session' meeting with you, your partner and her. Try and have it when the kids aren't around. Treat it as an important work meeting. This may be your home and she may wear sweats to work, but it doesn't mean that she doesn't take her job seriously, so have respect for the meeting and her job.
- Discuss some of the goals that you have for your kids no matter what age they are; from walking, to talking to sharing better to improving their grades.
- Ask for her insight. Your nanny's perspective may enlighten you.
- Use this dialogue to discuss things you want changed at home in a constructive way; "I think his vocabulary will improve if there is less TV time," is a way of making changes and not appear draconian.
As for Julie and her broken glasses. She did the right thing letting the issue slide.
"Always think to yourself, what do I want to accomplish before having this conversation," says Maddalone.
Smart advice for both home and work.
Since 1988, EurAupair has been devoted to assisting families with their child care needs.
Get a Cash Offer Good for 30 Days! Free Shipping + Fast Payment. Lock in a Risk-Free Offer Today!
Hire Pediatric Nurses, Pre-School or Special Needs Teachers at $11.30/h incl. health care.
Come see for yourself why KinderCare is the place where thinking thrives and friendships flourish.
The world’s most experienced and largest intercultural live-in child care program.
Care.com HomePaySM handles your household payroll and taxes without work, worry or risk.
Insure your non-refundable camp fees with cancellation insurance from A+ Program Protection.
Affordable full time live-in child care for all your kids @ $340/wk. Search for your Au Pair today!



of another human being " And she had 5 children!!!!
Susan
All I can say is...If you post an ad looking for a nanny and you expect them to work ten hours a day with two kids for $5 an hour you have completely lost your mind. If your children are truly the most important things in your life, you will NOT get an experienced nanny for $5 an hour so you better be prepared for a serious let down or learn to pay decently. I don't know anyone who is a nanny for the money, but what families need to take into consideration is that this is a job to us no matter how much we love your kids. We are nannying to make a living, to pay bills, to pay our mortgage, to pay our way through school...all the same reasons you do YOUR job. Noboby can survive on $5 an hour and you should have the decency not to ask someone to. If you are due home at 5pm and you show up at 6:30...IT AFFECTS US! We have families we'd like to see too, our lives don't revolve solely around yours! I am not afraid of hard work, I will approach every situation with professionalism and courtesy, and I will love your kids like they were my own...BUT, you have to be fair to your nanny. It is your home and your rules, but ask yourself if maybe you could lay off a little bit. It's normal to be slightly anal retentive when there is someone in your house with your child, but if you're confident that you didn't hire an idiot-let her show you she has good judgement without being micro-managed. If she breaks a glass, perhaps it was on accident and she forgot to tell you. Mention it, but be NICE about it. If she was afraid to tell you, maybe you should ask yourself why. Is it because you are easily annoyed and tend to blow things out of proportion? Are you constantly derisive or overly negative with your nanny and she was scared to dissappoint you?
This "arrangement" is a two way street. You are asking a stranger to watch your kids with utmost care. It isn't like a daycare where nearly anyone can get a job and attention to detail is lax...she is caring for your kids like a mother would...and that deserves your respect. I can't stand all these articles that suggest you conduct this like a business relationship with a handbook. LIFE doesn't have a handbook and you can't micro-manage someone into loving your children. This isn't science, it's life-and your nanny should be hired and fired solely based on their dedication and devotion to your children. PERIOD!
PS about the article_ I absolutely would like an employee handbook and projected schedules for the parents expectations. How will I know if I am doing a good job if I dont know what the expectation is? So yes... bring on the handbook (parents dont get handbooks issued at birth )... Nanny's should get them... We have a career to attend too.) For our own families sake.
If something is broken, absolutely ask about it. You can frame it as "do you know what happened to these glasses? If one of the kids broke them I want to be able to talk to them about it. If it was you, it's no big deal, I break stuff all the time, I just need to know."
Then if they admit it, follow through - you said it was no big deal, so it needs to be No Big Deal.
I've never had a nanny (looking for someone is why I'm here, after all) but I have had cleaners break things and not tell me, then I find it later, broken. Sometimes the broken parts are even a hazard to the pets or children. I wouldn't care if they broke something - not like they did it on purpose, I assume - but I need to know that something broke, and that I need to replace or fix it.
I like you idea of writing a book. Why don't you take that idea and run with it before I do (smile). That could be your second career, ooorrrr may be a reality show. Well, maybe not.... Take care everone keep up the good work, we need great people with a good heart and passion for the job(s).
I am not an expert but this is something we at Care.com have heard before. In response we wrote an article dealing with the issue directly. I hope you find this useful. http://www.care.com/child-care-getting-over-the-guilt-p1017-q14821.html In terms of finding a better balance between your home and work life we also have this available on the site for you http://www.care.com/work-life-balance-advice-p1387-q18953200.html Best of luck!