Nannyquette 101: Rules of Engagement

How nannies and families and communicate.

Nannyquette 101 rules of engagement

The Interview

Parents: During the interview process make sure you are clear on what your needs are and what the responsibilities of the nanny/sitter entail. If your nanny will be asked to wash windows, walk the dog, or tutor the kids in algebra, tell her NOW.

Nannies: Be honest with your employer and with yourself about what you are willing to do at the job. If some of the responsibilities include playing outside with the kids and swimming at the town pool but you hate to get wet and would rather knit than kick a soccer ball, maybe this job isn't for you. Simply, don't pretend to be a lifeguard if you can't swim. It won't turn out well.

On the Job

Parents: Keep talking -- All good relationships are based on communication. Check in with your nanny weekly to make sure everything is going smoothly. Even if you're the passive aggressive type, talk about any issues or concerns and don't let them fester. Better to deal with problems immediately, than let them stew.

Nannies: Don't be shy. Speak openly with the parents about what is happening at home and with the children. Your job satisfaction is important to everyone. Parents do not usually want to replace their nannies and sitters -- it's emotionally exhausting and time consuming. So they want you to be happy. If you have any problems, speak up so any issues can hopefully be resolved.

Be Specific

Parents: Unless you've hired a psychic, chances are your nanny is not clairvoyant. You should be direct and specific about your priorities and things that you want done. If you want your kids to be fed broccoli and spinach three times a week, put it in a dinner schedule. If you want to schedule play dates with certain children, make it known and be specific about who the children are and when the play dates should occur. If homework needs to be done before dinner, make it clear that this is a priority.

Nannies: Some parents are more intent on creating schedules and knowing what has happened each day. Other parents take a more relaxed approach to overseeing their nannies and sitters. But parents are interested in the day's events. Communicate with the parents and if you are asked to feed the child a certain food or read for 15 minutes or have the child practice the piano, let the parents know that these things have happened. Be pro-active in the communication.

Don't Assume

Parents: Just because you have a chicken defrosting in the fridge and some fresh corn on the cob on the counter, don't assume that your nanny will be cooking it that night for your kids unless you tell her. And don't assume that because you gave your nanny a day off or paid her a full salary for working fewer hours that she will make this up to you and stay late or work overtime without pay. You must communicate what you want and what you expect. You may not always agree, but at least you're not guessing.

Nannies: You want to be able to plan your life and your schedule, so make sure you ask things like which holidays you can take and when you can expect a raise. If you assume you have Columbus Day off only to find out that you're expected to work, resentment can develop. If you assume you'll be getting a raise at Christmas and you don't, again, you may be bitter. Parents can forget to tell you these things - remember it's better to ask, than to assume.

Respect Boundaries

Parents: You may want to get emotionally close to your nanny and fold her into your family, but not everyone is comfortable with that type of intimacy. Respect personal boundaries and possible cultural differences. Your nanny may feel like family or like a close friend but that doesn't necessarily give you the right to probe about her boyfriend/husband/children or even financial situation. Respect privacy and don't volunteer your opinions about her personal life.

Read our article about Nanny Boundaries for more information

Nannies: While some parents may want you to have dinner, watch a movie or go on vacation with them, others don't. And while parents may freely discuss personal matters with you, remember that you are in a professional relationship. Yes, you should feel comfortable to have an open communication with the parents, but best to keep judgment about their parenting style or lack thereof to yourself. Parents want to feel that their rules and choices in how they raise their children are respected.

Like this? Get more. Sign up for the latest articles, news and tips of your choice. All delivered weekly to your inbox.
Enter your email address:
Comments (3)
Photo of Cindie C.
Cindie C.
All true. I'd like to add this: If you know you are going to have to move or have a financial situation come up and can no longer afford child care, don't be afraid to tell your nanny. We need to know. Please don't be coy about it, either. Just come out with it.

I had a family who had asked me to stay on and keep their child for another year, but had financial problems come up and couldn't keep me on as planned. It was like pulling teeth to get this information out of them as a fact and not just as something that MIGHT come up.

A friend of mine was a supposedly well-loved nanny for a little girl for over a year. She heard a rumor the family was moving out of town. She confronted and asked them directly if this was true. They said "No, not at all, why would you think that?" A few weeks later she went to work at their home and lo and behold, the family was gone, the house was empty and why? I guess they were afraid to tell the truth because they wanted to make sure they could use her until they no longer needed her, without any thought of her cares or concerns.

Treat and talk with your child care giver just like a real person...that's what we are!
Posted: August 06, 2011 at 4:03 PM
Lisa C.
how do you go about a situation that the mom has little interaction with the babies & expects you to keep them entertained and what she wants you to do may cause a safety issue in the future? And doesn't like any kind of suggestion at all to help the situation not come to that point?
Posted: September 15, 2011 at 12:55 AM
Photo of Hortense R.
Hortense R.
Worked all week and when Friday came parents were not around to pay me. Called and told husband if he could drop off check at my home. Said he was working late but would see what he could do. Called me later and left message saying they needed me on Monday and if they could pay me then. This was my last week by the way. I thought this was wrong and just hope they don't do this to a new Nanny. Might be able to work for them Monday, but should I? I was leaving job because didn't feel comfortable anymore and didn't approve of making a child take her bottle when she is crying and splitting out milk and gagging. The parents wanted me to still make her take the bottle.
Posted: September 23, 2011 at 11:30 PM
Leave a Comment
You can post a comment by logging in to your Care.com account or continue as a guest below.
errortext
Email*
Display Name*
Comment*
Success! Your comment is waiting to be approved. It will post soon.
Post another comment

Connect with Care.com

Join Free Today!
What would you like to do?
Membership Type*
By clicking Join Now, you agree to our Terms of Use and Privacy Policy.
Put Safety first
Read our Safety Guide for tools and tips to keep you and your family safe.
Visit Sheila's Blog
Get advice for your family from our founder (and chief mom officer), Sheila Lirio Marcelo.
Sponsored Listings