Information on Background Checks

Check out this helpful background check guide.

mom kissing daughters cheek

We understand that safety comes first. How can you make sure you've found the best person for the job? Beyond the interview, make sure to request a background check on a potential hire. Background checks can raise any red flags by reviewing personal records and give you the peace of mind you need.

Follow this guide using our site and you'll be well on your way to making the right choice for your family.

Background Checks Guide

 


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Comments (13)
Care.com Member Care
Hi Lisa! Thanks for the question! Anyone can create a profile for free, but we have options for Premium memberships for all of our members as well. If you are signing up as a care giver, you can create a profile, search for, and apply to jobs for free. Our preliminary background checks cost $9, and there are more comprehensive ones you can buy for additional fees as well. You are also able to pay a subscription fee to help you stand out more. Once you pay, you will show up higher and as a "Featured" member in search results. You would get the preliminary background check for free, and you are able to contact families who haven't even posted jobs yet on the site. As a family looking for care, you can post a job and search for caregivers, but in order to contact anyone you would need to upgrade your membership. I hope this helps answer your question!
Posted: March 14, 2014 at 11:46 AM
Lisa S
Owners of Care.com,

I have a question. Does it cost to sign up? Also if I read correctly, to sign up to be a sitter it cost $8 for a background check, correct?
Posted: March 09, 2014 at 10:41 PM
Member Care T.
Hi Jazmin!
Great question! You can purchase a background check as a one time payment. However, our background checks do expire after one year, and once expired you will have to purchase another one. We hope this helps!
Posted: December 05, 2013 at 10:47 AM
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Jazmin M.
Are these a one time payment?
Posted: November 30, 2013 at 12:25 PM
Care.com Member Care
Hi Katie!

Great question. Our background checks would never send someone to your home. Background checks are searches through databases, registries and other public and private sources.

I hope this helps!

Care.com Member Care Representative
Posted: November 05, 2013 at 11:22 AM
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Katie O.
Do these background checks ever send someone to your home?
Posted: November 04, 2013 at 4:31 PM
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Martha F.
Laura S., Thank you for sharing your concerns. As the Manager for the Care.com Member Care Team, I can tell you that Background Checks are helpful tools that allow people to make more informed hiring decisions. But, like all tools, they have their limitations.

The Standard Background Check should be used as a preliminary screening tool to narrow your list of candidates. It includes a social security number verification, Sex Offender Registry Search, and a search of the National Criminal Database. Each state/county determines what they report to the National Database, and it varies by state. To see exactly what is covered in your state we provide this document to all of our members. {http://www.care.com/Whats-covered-by-a-background-check-p1363.html}. In addition to results varying by jurisdiction, another limitation is that these types of background checks only uncover convictions, not arrests.

Another huge part of the process, which you did, is performing your own independent search on your candidates to narrow your search. Google their name to see if there is any news articles about them. Check your state/county public court records for any previous court cases. You should also try to locate them on Social Media networks, including Facebook, LinkedIn, and Twitter.

Once you have narrowed your list and have interviewed candidates, we encourage you to always request an Enhanced Background Check on your top candidate before hiring. Enhanced Background Checks include everything the Standard covers plus in-person or online searches of county and Federal records, which provide the most accurate and up to date information and can uncover arrests that didn t result in a conviction. It also covers a caregiver's last 7 years of address history.

We wish you the best of luck with your caregiver search. If you want to talk to someone in Member Care, don t hesitate to ask us more questions at: 877-227-3115, Monday-Friday 10AM-6PM EST.
Posted: February 23, 2012 at 4:55 PM
Laura S.
Can you please let me know how a background check that I just ran on a babysitter came up clean but when I did my own google search I just found out that the girl was arrested for stealing pills from a hospital. Please let me know how this is possible!
Posted: February 17, 2012 at 12:23 AM
Photo of Stephanie S.
Stephanie S.
Hi everyone,
I'm Stephanie and I work at Care.com. I wanted to make sure I responded to these comments (and thanks for taking time to comment--we love feedback) to clear up some of this confusion. Anytime you need clarification--we are happy to help!

If you are a provider (someone who provides care i.e. a babysitter) you can be proactive and run a standard background check on yourself. The cost is $8.00. Just so you know--if you ever sign up to be a Premium Provider, the cost of a standard background check is including in your Premium Membership.

If you are a seeker (someone who is seeking care i.e. a family looking to hire help), the cost for to run standard background checks on potential providers is FREE with your membership. You have unlimited access to as many as you would like to run. If you ever wanted to run an enhanced background check (there's more detail in it), it would be $59.00 per background check.

So, is a background check free--yes, it is for families who have joined. If you are a babysitter, nanny, etc and are a Basic member and have not opted to become a Premium Provider, you would have to pay $8.00. I agree--very confusing, but hopefully this helps.

Typically, babysitters and nannies will wait for families to run a background check on them (the babysitter doesn't have to pay for the standard background check and neither does the family as it's included in their membership if a family requests one) but there are some proactive babysitters who will run one on themselves so they can complete their profile. I doubt any of you have skeletons in your closet, and families appreciate seeing it already completed. You can wait until you are asked too--it's free for you then.

I hope this clears things up. Always, if you ever have questions or need clarification, feel free to ask! We are here to help. You can always call our awesome Member Care Team (who can recite this in their sleep--they are THAT GOOD!) at 1-877-227-3115. The lines are open Monday-Friday from 10 a.m. -6:00 p.m. EST. If you call during off-hours, leave a message and someone will get back to you. :o)

Deborah, Khristina, Shannon, and Ashley--thanks for your feedback. This helps us do our jobs better. On behalf of everyone here at Care.com, I hope you all have a wonderful holiday season with your families!

Be Merry,
Stephanie
Posted: December 23, 2011 at 12:38 PM
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Ashley B.
It is indeed misleading. I have to agree with you on that!
Posted: December 08, 2011 at 12:04 PM
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Shannon B.
I signed up partially because I thought thorough background checks were INCLUDED. The ones it turns up are the same as what can be found on free research sites. It seems mis-leading how it's advertised.
Posted: November 07, 2011 at 9:55 PM
Photo of Khristina B.
Khristina B.
why does it cost now for a background check it WAS free
Posted: October 14, 2011 at 2:07 PM
Photo of Deborah D.
Deborah D.
While a background check is one of the first things I would recommend, be aware that many young people today think it is either "funny", our use/misuse our police & justice system to take revenge on someone they have unresolved anger issues with. Be open to gaining additional evidence, not just a verbal explanation, but hard evidence to back up the story of the accused, when there has been interaction with law enforcement & in particular if their case has been dismissed by the courts. Innocent people are being snagged up by the system & those who would abuse the courts for their own agenda.
Posted: October 11, 2011 at 1:16 PM
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